Manager, Solutions Engineering

Position summary

The Manager owns solutions capacity and what we are able to offer.

This seat answers for whether the solutions function can carry the pursuits that need an operation designed: headcount against them, the cost of running the function, hiring, and the promotion decisions inside it.

It also owns the solution methodology and the technology roadmap, jointly with the Manager, Applications Engineering: which technology classes and third-party partners the department can offer, and the analysis practice behind the concepts. Authority over any individual concept stays with Principal Engineer and the Solutions Engineer on the pursuit.

Character qualifications

Innovation – We create a culture of relentless improvement of solutions and processes to make every day better.

Integrity – We are open, honest, and committed to giving the straight story every time.

Service – We serve our clients, families, communities, and most importantly our people who are empowered and safe in making decisions and taking actions that dare to make us better.

Ownership – We take full, personal, individual responsibility for our actions and our work.

Essential duties & responsibilities

M · People, capacity and money

• Own the capacity plan for the function: what the pipeline requires, what can be staffed, and the gap between them.
• Own the function budget and its share of the cost of pursuit, and report both against plan.
• Own hiring for the function: open the reqs, set the bands, and make the selection.
• Make the promotion decision at the level gate, on the method review the Principal Engineer runs.
• Own the solution methodology and the technology roadmap: which technology classes and third-party partners the department can offer, and the analysis practice behind the concepts. Technical authority over a given concept stays with Principal Engineer.

Contributes to

• Department strategy, organisation and toolchain investment

Reviews and approves

✓Line management, performance and pay

Working with the rest of the team

Partner

They bring

You keep

Solutions Engineer

The operation design on each pursuit

Capacity, the methodology and the technology roadmap

Principal Engineer

Concept design review and cross-discipline authority

The investment and staffing that make the review possible

Offering Manager

Which pursuits trigger a Solutions Engineer

How much solutions capacity exists

Manager, Applications Engineering

Equipment application capability, and the estimating side of the methodology and roadmap held jointly with this seat

Operation design capability, and the design and analysis side of the same

Director, Solutions Engineering

Priorities and approval

The function’s ability to deliver against them

Qualifications

Education and experience

• Bachelor’s degree in Industrial Engineering or Engineering. Advanced degree an advantage.
• 12+ years in solution design, industrial engineering or systems integration, including budget and headcount ownership.
• Required: has owned operation-level concepts before managing people who do.
• Required: has built or maintained a technology or partner evaluation practice.

Skills

Language. Presents capacity, capability and technology cases to senior management and to customers. Mathematical. Capacity modelling, utilization, and the rate and throughput analysis the function is judged on. Reasoning. Distinguishes a capacity problem from a methodology problem, and does not solve one with the other.

Travel

Travel to customer sites, partners and other Fives entities as required, typically 25%.

Progression

Advancement to Director, Solutions Engineering.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to walk, sit, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Travel via automobile and/or commercial airline to customer offices for meetings, vendor’s plants, and job site to coordinate the conveyors or equipment with the building and installers.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate, unless performing work in shop or field conditions.