Manager, Specialised Operations

Job Purpose

To lead and manage the Specialised Operations under COSEM’s Emergency Response Department with a focus on operational excellence, strategic foresight, and ability to instill inter-agency collaboration. The incumbent will ensure high standards of readiness, execution, and innovation across terrain decontamination, emergency medical deployments, Emergency Responses like fire, HAZMAT and technical rescue services. Additionally, the role supports the Emergency Response Department in identifying and developing new service and business offerings that align with COSEM’s mission and growth strategy.

Principal Accountabilities and Responsibilities

Operational Readiness and Deployment

a.  Terrain Decontamination Unit:

• Manage assigned client accounts by building strong client relationships, coordinating service delivery, and ensuring high standards of client satisfaction and service excellence.
• Oversee all aspects of terrain decontamination operations involving CBRN threats.
• Ensure SOPs are current and aligned with national standards.
• Maintain equipment readiness, PPE compliance, and team certification.
• Lead deployment planning, site AOS, and post-operation verification.
• Drive potential innovation in decon methodologies and technology adoption.

b.  Specialised Services (Technical Rescue, HAZMAT Mitigation, Fire Standby):

• Coordinate multi-disciplinary teams for various emergency response high-risk operations.
• Liaise with SCDF and other agencies to ensure interoperability and compliance.
• Maintain a roster of trained personnel and ensure readiness for rapid activation.
• Develop and refine operational plans emphasizing on Workplace Safety.

 c. Emergency Medical Team (EMT):

• Assist our Principle in ensuring WHO certification standards are upheld.
• Oversee deployment logistics, medical inventory, and team mobilisation.
• Support training, simulation exercises, and post-deployment reviews.
• Represent SGEMT in national planning forums and capability showcases.

 d.    Leadership

• Provide leadership and mentorship to Both Regular & Part-Time leaders.
• Conduct regular performance reviews, coaching sessions, and career development planning for existing staffs. Identify high-potential staff and support their progression through structured tasking and certification pathways.
• Foster a collaborative, mission-first culture that values safety, professionalism, and team success.

e.   Other Duties

• Maintain strong working relationships with Corporate stakeholders/prospective Clients.
• Undertake any additional responsibilities as assigned by the Director/Head, Emergency Responseand assist where necessary to ensure the Department’s Annual KPI‘s success.
• Support cross- sub unit initiatives, special projects, and strategic reviews.
• Leading internal communications, operational updates, and leadership monthly meetings within operational sub units.
• Lead and Provide immediate support/planning/management during major incidents or any NO Duff Civil/national emergencies.

 f.  Additional Notes

• Maintain a high level of medical and physical fitness to operate effectively in Light Decontamination Suits (LDS) and High-Performance Suits (HPS) under adverse environmental and operational conditions during both training and live deployments.
• Maintain a high level of operational readiness, with the ability to respond to operational activations and deployments on a 24/7 on-call basis, when required.

Job Requirement:

• Bachelor's Degree in any discipline.
• Minimum 5–10 years of relevant experience in emergency response, HAZMAT, crisis management, or related fields.
• Must currently be in a leadership role with people management responsibilities.
• Prior service with SCDF is highly preferred.

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below. All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

Tan Wei Jie

Director

EA Registration No: R2092141

EA License No: 20C0098

COSEM HR Capital & Consultancy Pte Ltd

37 Gul Avenue, Singapore 629677