Manager/ Sr Manager - Human Resources

Jhpiego has been working in India since the 1980s in close partnership with national and state governments. With deep technical expertise and strong on-the-ground execution, Jhpiego helps design, test, and scale practical solutions and innovations that fit real-world systems across 11 thematic domains (Maternal and Newborn Health, Reproductive Health, Nutrition, Immunization, Comprehensive Primary Health Care, Human Resources for Health, TB and Infectious Diseases, Global Health Security, Womens Cancers, Non-Communicable Diseases, Digital Health).

The Manager / Senior Manager - Human Resources leads the day-to-day delivery of HR operations for a geographically dispersed workforce across India, ensuring that HR services are compliant, timely, accurate, and employee-centric. The role is the operational engine of the HR function: it runs the employee lifecycle, administers statutory compliance, and maintains HR systems and records so that the Director - HR Administration is freed to focus on the organisation s strategic HR transformation agenda. Reporting to and working under the direction of the Director - HR Administration, the incumbent translates HR strategy and policy into consistent, well-executed practice on the ground. The role suits a hands-on, service-oriented, and detail-driven HR professional who takes ownership of operational delivery, applies sound judgment on routine matters, and escalates sensitive or policy-level issues appropriately.

Responsibilities

HR Operations Employee Lifecycle Delivery

• Run end-to-end HR operations across the employee lifecycle - recruitment coordination, offer and appointment issuance, onboarding, confirmations, transfers, contract renewals, and separations - ensuring accurate and timely execution.
• Prepare and issue all employment documentation (offer, appointment, confirmation, revision, and relieving letters) in line with organisational policy and templates.
• Maintain and continuously improve standard operating procedures for HR service delivery, ensuring consistency across the Country Office and State Offices.

Statutory Policy Compliance - Execution

• Administer full compliance with applicable Indian labour laws and statutory obligations (PF, ESI, gratuity, professional tax, POSH, and related filings), maintaining all statutory registers and records in audit-ready condition.

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