Manager - Staff Training - Mumbai

Master Trainer - Soft Skills and Life Skills - Looking only for Female candidates

Job location: Airoli (Navi Mumbai)

This role involves travelling.

About Magic Bus India Foundation

Magic Bus India Foundation is among India's leading organizations working with young

people to break the cycle of poverty. Through its Livelihood Programme, Magic Bus

equips adolescents and youth with life skills, employability skills, and connects them to

sustainable livelihoods. The programme focuses on enabling young people, especially

from underserved communities, to transition successfully from education to

employment or further learning, while building resilience, agency, and confidence to

navigate the world of work.

Magic Bus operates across multiple states in India, working closely with communities,

institutions, and employers to create pathways for youth to access dignified

opportunities.

Role Purpose

The Regional Master Trainer will lead capacity building and quality assurance for the

Livelihood Programme in the assigned region. The role focuses on strengthening the

capabilities of Training Officers, ensuring high-quality programme delivery, and

supporting field teams to achieve outcomes for youth.

The role requires a proactive, solution-oriented professional who can work closely with

operations teams, mentor staff across levels, and drive continuous improvement in

training quality.

Reporting To

Associate Director Trainings

Key Working Relationships

• Associate Directors (Operations)

• Regional Directors

• Livelihood Programme Managers and teams

• Content and Quality teams

• Cross-functional support teams

Key Responsibilities

Training & Capacity Building

• Build capacities of Training Officers across the region through structured and

ongoing training interventions

• Lead regional trainings on employability skills, life skills, financial literacy, and

entrepreneurship

• Conduct Training Needs Assessments and tailor training plans accordingly

• Demonstrate high-quality sessions at Livelihood Centres to set delivery

benchmarks

Mentoring & Team Development

• Provide continuous mentoring, coaching, and handholding support to Training

Oicers, mobilisers, and programme managers

• Develop growth plans and retention strategies for Training Officers

• Act as a role model in facilitation, professionalism, and youth engagement

Quality Assurance & Monitoring

• Conduct regular audits and field visits to ensure SOP adherence and programme

quality

• Track training effectiveness and implement measurement frameworks

• Analyze data and provide actionable insights to improve training outcomes

Programme Strengthening

• Collaborate with content teams to refine curriculum based on field realities

• Introduce innovative training methodologies (experiential learning, activitybased

learning, S4D techniques)

• Integrate relevant digital and AI-enabled tools to enhance training design,

delivery, and monitoring

• Identify risks and gaps in programme understanding and address them

proactively

Stakeholder Engagement

• Build strong working relationships with operations teams including Associate

Directors and Regional Directors

• Ensure alignment between training and programme implementation on the

ground

• Work collaboratively across teams to strengthen programme delivery

Desired Competencies

• Strong interpersonal skills with the ability to work effectively with operations

teams and field staff

• Excellent problem-solving ability with a proactive, go-getter mindset

• Demonstrated ability to mentor and develop teams across different roles and

experience levels

• Strong facilitation and communication skills

• Sound understanding of training models and relevant theories

• Ability to build trust, influence stakeholders, and drive accountability

• Well-organized with strong planning and time management skills

• Ability to analyze data and build strategies to address gaps identified

Qualification & Experience

• More than 5 years of development sector experience along with at least 8 years of experience in a Master Trainer role

• Experience training adults in employability, life skills and AI

• Masters in management / social work / social sciences

• Experience in training design, delivery, and evaluation

• Familiarity with blended, virtual, and classroom training models

• Tech-savvy with experience using digital learning platforms

Additional Requirements (Must-Have)

• Fluency in local language(s) of the assigned region (mandatory), along with

working proficiency in Hindi and English

• Familiarity and working knowledge of AI tools, with the ability to apply them in

training, content development, and capacity-building processes

• Willingness to travel frequently and engage closely with field teams

Mail your CV on [email protected]