Manager, Strategic Planning

Company description:

SMRT Trains Ltd was incorporated in 1987 and operates Singapore's first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters.

Job description:

Job Purpose

This position will report to Senior Manager, Strategic Planning and will be expected to assist Trains to establish, manage and maintain Trains' plans in line with business objectives and intended outcomes and results. This is key to ensuring that SMRT Trains continue to provide a safe & reliable railway service and in a sustainable manner to support all the organisational objectives.

The role will also be responsible to identify strategic needs of Trains to enhance service delivery and functional performance; as well as review the interests of stakeholders and identify how it should be addressed in Trains' plans, policies and implementation of actions.

Responsibilities

• Implement work plan process and cascade Trains' strategy focus to all Trains Divisions
• Guide Trains Divisions to draw up Division work plans in alignment to Trains' strategic priorities
• Coordinate with Corp Shared services and Trains Management to develop Trains Performance Scorecard
• Monitor and regulatory report Trains performance to Trains Management and the Board
• Prepare and consolidate data and presentation for internal and external key stakeholders

Qualifications & Work Experience

• Degree and/or professional certification in a relevant discipline (e.g. Business Management, Engineering, etc)
• Experience in managing business planning process in an operational environment would be an added advantage

Skills

• Min 2 years of experience in an operational or management role
• Ability to communicate effectively in writing and give presentations to all levels of staff and management in the organisation
• Strong interpersonal skills able to build excellent working relationships
• High degree of initiative, dependability and ability to work with minimum supervision