Manager Strategy & operation

Manager Strategy & Operations
About the Role
This role sits in the office which oversees five diverse functions: Purchase, B2B business (full P&L),
Warehousing & Logistics, Factory (activity kit manufacturing), and Construction (greenfield, brownfield and
built-to-suit school projects).
The Manager Strategy & Operations will act as the operational backbone of this office a one-person
PMO who ensures that reviews are data-ready, decisions are documented, commitments are tracked to
closure. This is a high-visibility role with direct exposure to CEO/CFO-level reviews and cross-functional
leadership, and is designed as a launchpad into a business or functional leadership position within 2436
months.
Key Responsibilities

1. Review Cadence & Meeting Management
   Own the weekly review calendar across all five functions agendas, pre-reads and dashboard
   readiness before every meeting.
   Ensure function heads update KPI dashboards prior to reviews; escalate non-compliance.
   ¢ Capture decisions and risks from every review in a concise, standardised format (meeting log, not
   prose minutes).
2. Action Tracking & Follow-Through
   ¢ Maintain the central action register: every commitment logged with a single owner, due date and
   status.
   ¢ Chase overdue items between meetings so the leader is never the reminder mechanism; publish a
   weekly ageing summary.
   ¢ Run the daily flash reporting process for Purchase, Warehouse and Factory.
3. Business Analytics & Reporting
   ¢ Prepare a Monday morning one-pager: key variances, risks, and decisions required for the week.
   ¢ Build and maintain function-wise KPI dashboards B2B bookings/collections/DSO, construction
   progress vs. budget, factory output, dispatch TAT and fill rates, purchase turnaround.
   ¢ Conduct ad-hoc analyses: discount trends, cost benchmarking, collection ageing, vendor performance,
   project overrun early-warning.
4. Cross-Functional Coordination & Special Projects
   ¢ Prepare and drive the weekly cross-functional review; track inter-departmental blockers to resolution.
   ¢ Lead 23 special projects per year end-to-end (e.g. process automation, cost reduction, new
   dashboard/MIS rollout, warehouse or factory efficiency initiatives).
   ¢ Coordinate with CEO/CFO office on materials for monthly and quarterly business reviews.
5. Communication & Confidentiality
   ¢ Draft business notes, review summaries and internal communications on behalf of the leaders office.
   ¢ Handle commercially sensitive information (pricing, margins, vendor terms, P&L data) with complete
   discretion.

Candidate Profile
¢ Experience: 26 years of experience in consulting, corporate strategy, founders office / chief of staff
roles, program management, or business operations. High-growth consumer, education, supply chain
or manufacturing exposure is a plus.
¢ Education: MBA from a reputed institute preferred, or equivalent analytical rigour demonstrated
through work. Engineering or commerce background welcome.
¢ Skills: Strong analytical and Excel/BI skills; comfort building dashboards and working with tools such as
Notion, Google Workspace and AI productivity tools. Ability to structure ambiguous problems quickly.
¢ Temperament: High ownership and follow-through someone who closes loops without being asked.
Comfortable respectfully chasing people far senior in tenure. Low ego, high discretion, thrives on
breadth and pace.
¢ Mobility: Willingness to travel occasionally to school sites, warehouses and the factory.