Manager - Supplier Quality & Development

ROLE NAME/TITLE : Manager- Supplier Development Engineer
Global Strategic Source
-Supplier Quality & Development
GRADE-
Senior Analyst (M)
FUNCTION
PURPOSE:
WORK LOCATION - Faridabad Plant
KEY STAKEHOLDERS
Supplier performance & quality management for India direct material & IPO Supply base. Dealing with quality
issues for EPI & NPI projects. Delivering PIQ (APQP) and PPAP according to the WPD process . Problem solving
for escalated quality issues & working cohesively with Supplier &internal CFT. Drive suppliers to improve
customer satisfaction & to reduce component and product failure. Products include refrigeration , laundry &
commodities like Mechanical & Electronics Parts
Internal
cross functional teams - Mfg
Quality, Engineering team
External
3rd party vendors
KEY ACTIVITIES AND RESPONSIBILITIES:

10+ Years experienced in Supplier Quality & development
Establish and maintain quality standards for suppliers, conduct audits, and ensure compliance with
ISO, SCC, or other regulatory requirements.
Reports to:
India SQE&SDE Lead

Lead root cause analysis and corrective action processes for supplier-related quality issues, ensuring
timely resolution.
Collaborate with suppliers to implement best practices, improve processes, and enhance product
quality through training and guidance.
EPI /NPI Project management (APQP/PIQ), ensure external buy part development process meets
project schedule & quality requirements.
Work with CFT including suppliers on new projects. Deliver PIQ (Purchase item qualication) & PPAP
according to project schedule. Work with 3rd party to conduct the early production containment, to
perform NPI inspection.
Direct Reports: None
Dotted Reports (if any): None

Manage information on suppliers quality performance metrics in the eld & at Whirlpools
manufacturing divisions (SIR, PPM, CAL)
Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage
these improvement actiavities.
Drive team work for supplier performance improvement plans and interface with internal and
external partners to collaboratively pursue solutions and closure of action plans.
Analysis of the quality performance & capability of Suppliers , Drive 8D & support line continuity.
Visit suppliers to perform process characterization & drive focus supplier improvement.
Witness the signicant sample building for NPIs during product launch, solve the quality issues with
a solid action plan, verify and validate the eciency of action plans, to ensure products comply with
Whirlpools quality, performance, reliability and other requirements.
Conduct Quality System Audits on new suppliers & process audit (GTCA/GSQA)
Drive a quality culture aligned to Zero Defect with suppliers & process partners of the commodity
space.

Supplier training on Whirlpool process & systems ( QC Tools, GSQRR, PIQ)
Six Sigma Black Belt will be preferred
Competencies/ Education Requirements/Knowledge, Skills, Abilities

Bachelor Degree or above
in engineering
(Mechanical/Electronics)
Certied Six sigma black
belt is preferred.
10-15 years
in Supplier quality,
prefer to have
experience in the
automotive/ home
appliance industry.
EDUCATIONAL
QUALIFICATIONS &
CERTIFICATIONS
EXPERIENCE/
PREFERRED
INDUSTRY

Automotive

home appliance/ consumer
durables
A Certied QMS auditor is
preferred.