Manager - Technical Risk Operations

JobPurpose

To support branchand regional technical risk operations by ensuring timely propertyvaluations, APF/Non-APF/CF approvals, vendor coordination, TAT compliance, andprocess adherence, while providing data and insights to RTM for portfolio riskmanagement and operational excellence.

KeyResponsibilities

1.Technical Execution Support

• Conduct and review APF, Non-APF, and CF cases under delegated authority.
• Ensure property site visits, valuations, and documentation are complete and accurate.
• Flag exceptions, high-value, or red-category cases for RTM review.

2. TATQuality Compliance

• Monitor TAT adherence for branch and vendor submissions.
• Track First-Time-Right (FTR) performance , identifying errors or rework areas.
• Support query resolution and provide root-cause insights to RTM.

3. VendorCoordination

• Coordinate with vendors and valuation agencies to ensure timely submission and quality compliance.
• Track vendor outputs, escalate performance issues to RTM or Lead.
• Assist in vendor training and onboarding initiatives as guided by RTM/Lead.

4. BranchBusiness Support

• Assist branches in APF / CF case generation within approved risk parameters .
• Support high-value or complex cases in compliance with technical policies .
• Provide feedback to RTM on branch-level risk trends, exceptions, and performance gaps.

5.Compliance Audit Support

• Ensure branch-level activities comply with technical policies, regulatory norms, and audit requirements .
• Maintain accurate documentation for audit and regulatory readiness .
• Support RTM/Lead in audit responses and evidence provision.

6.Reporting Insights

• Prepare branch/regional MIS reports on TAT, FTR, vendor performance, and query trends.

• Highlight operational bottlenecks and suggest corrective actions to RTM.

• Track progress of delegated tasks, escalations, and branch compliance.

  RequiredQualicationsand Skills:

GraduateinCivilEngineering / Architecture (mandatory).

4 7years ofexperiencein technicalrisk, valuation,andcollateral management, preferably in NBFC / HFC environments.

Strong exposuretoAPF , CF , highvalueNon-APF , andemergingmarket projects.

Educational Qualications:

Minimum:Graduate/ Postgraduatein BusinessAdministration, Finance, or relatedeld(MBA preferred).

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