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MANAGER, TECHNOLOGY OPERATIONS

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Onsite

MANAGER, TECHNOLOGY OPERATIONS

Walmart

MANAGER, TECHNOLOGY OPERATIONS

Skills

Product ManagementJiraCRMSalesforce

2 months ago

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Important information


Contract type:

Permanent

Location:

Chennai, Tamil Nadu, India

Work mode:

Onsite

Published on:

4 September 2026

What they need


Position Summary... What youll do...

About the team

At Walmart, we are committed to leading the business side of technology - how we operate, measure success and enact change. This team focuses on that and also, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations.

Motivational leader and as a problem solver, you will contribute towards building and managing the ad operations team and provide guidance on a wide range of topics from campaign setup to creation to advanced trafficking strategies. In addition, you will be a strong advocate and leader for your team of direct reports.

What You ll Do

  • Work closely with internal teams to guarantee client satisfaction on both programmatic and direct campaigns

  • Manage day-to-day trafficking of ad campaigns across the companys owned and operated properties as well as any external distribution platforms

  • Manage the delivery and optimization of ad campaigns to ensure they fulfil accurately

  • Create daily delivery report analysis for general over-delivery, under delivery and pacing reporting mechanisms

  • Overseeing workload/performance within the team, assigning projects, and career growth/mentorship for direct reports.

  • Staying educated on key developments in the ever-changing digital advertising ecosystem. Define the scope and training plans on new developments and rolling them out to the team

  • Continually developing our new hire training and SOP/documentation with a focus on constant improvement and knowledge growth

  • Work closely with Sales, Account Management from campaign scheduling to ensuring smooth delivery of assets and media, meeting and surpassing advertisers expectations

  • Review dashboards and reports and suggest changes to efficiently increase performance on campaigns

  • Troubleshoot various tracking problems and document internal procedures, policies, and tutorials

  • Conduct regular scheduled meetings to review the progress of campaigns and resolve issues as needed

  • Build multi-stakeholder relationships by collaborating with Product Management, Marketing, Engineering, and other teams to inform, test, and implement product and operational improvements

What You ll bring

  • B.E. or B.Tech. degree in Computer Science or other stream

  • 5+ years of previous people management experience and an overall of 9+ years of experience in Ad Operations domain

  • Strong familiarity with ad serving technologies, platforms and tools with hands on working experience

  • Ability to build, attract and manage talent pool of Ad Operations team by providing them a clear vision and act as a leader in guiding the team for success

  • Proficiency in ad servers and DSPs Required Skills Experience (DSPs (e.g., Google Ad Manager, DV360, TTD, Yahoo DSP, Amazon DSP).

  • Experience with trafficking tools and reporting platforms and familiarity with workflow and CRM tools: Jira, Salesforce

  • Understanding of CTV/OTT, video, and display ecosystems

  • Superior operational knowledge negotiation skills to lead multi-operational functions principles

  • Proven ability to develop innovative solutions for yielding optimal operational productivity performance

  • Proficient analytical and data handling skills along with strong Ops experience

  • Minute attention to detail to capture smallest of anomalies in executed tasks

  • Exceptional interpersonal skills to collaborate across teams, stakeholders across geographies

  • Proven versatility to switch between varying topics and yet handle each theme with balancing moderation

  • Lead motivate team, develop long-term operational strategies handle rapidly shifting business demands

Additional Qualifications:

  • Process or Program Management (PMP certification)
  • Campaign Optimization across Display/Search Platforms
  • Trafficking across Display/Search Platforms

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That s what we do at Walmart Global Tech. We re a team of software engineers, data scientists, cybersecurity experts and service professionals within the world s leading retailers who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate on a scale, impact millions and reimagine the future of retail.

We re back to work

Walmart s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Chennai office for daily work, with flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is-and feels-included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive

                                        **Minimum Qualifications...**                                            

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years experience in project management, program management, program operations, or related area.
Option 2: 5 years experience in project management, program management, program operations, or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years experience in project management, program management, program operations, or related area. Primary Location... Tower 1, Part Of 1st, 2nd To 4th Flrs, Intl Tech Park Radial Road (radial It Park Pvt Ltd), , India

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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