Manager: Technology | Deep Catch Holdings

Job Context

To lead and enable technology across the Group by aligning digital & IT capabilities with business strategy, driving innovation and systems transformation, and ensuring the delivery of secure, reliable, and efficient technology services. The role serves as the key link between business stakeholders and Group IT, overseeing technology operations, ERP and business systems, business intelligence, vendor partnerships, and digital initiatives that enhance organisational performance and scalability.

Key Performance Areas (KPAs)

• Act as the primary liaison between the business and Group Digital & IT, ensuring business needs are translated into effective technology solutions.
• Lead the delivery of the Group technology strategy in alignment with operational and commercial priorities.
• Drive the adoption of emerging technologies, automation, artificial intelligence, and digital solutions to enhance operational effectiveness and support business growth.
• Oversee the optimisation, support, and implementation of core business systems, including ERP and related platforms.
• Lead the development and enhancement of BI and reporting capabilities, with a strong focus on Power BI, dashboards, and performance reporting.
• Maintain accountability for core IT operations, including infrastructure, hardware, service delivery, systems availability, and end-user support.
• Ensure appropriate oversight of cybersecurity, systems governance, access control, and technology-related risk, in collaboration with Group-level IT structures.
• Manage technology vendors, service providers, and system partners to ensure service quality, delivery, and value.
• Lead, support, and develop a team of 3 direct reports to deliver reliable services and continuous improvement.
• Manage the technology budget, including capex and opex, ensuring effective prioritisation and return on investment.
• Support ERP deployment and wider systems transformation initiatives to improve integration, standardisation, and scalability across the Group.
• Build strong stakeholder relationships and manage technology demand, expectations, and delivery across functions.

Qualifications Required

• Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field.

Skills and Experience Required

• Minimum 5–8 years’ experience in technology management, IT business partnering, or digital transformation roles.
• Proven experience managing IT infrastructure, hardware, service delivery, and business systems support.
• Experience in implementing or supporting ERP systems and other core business applications.
• Strong experience in BI reporting and dashboard development, particularly using Power BI.
• Demonstrated experience in managing vendors, service providers, and technology budgets.
• Solid understanding of IT governance, systems security, risk management, and business continuity.
• Experience working in a multi-site or group/business-wide environment.
• Experience within the FMCG, supply chain, logistics, or distribution environment.
• Commercial acumen with the ability to assess investment value and prioritise initiatives effectively.
• Strong stakeholder management and communication skills, with the ability to influence across all levels of the business.
• Analytical mindset with the ability to translate data into insights and decision-support tools.
• Good knowledge of ERP ecosystems, reporting structures, and operational technologies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.