Manager - Telesales

Are you a skilled communicator with a knack for closing deals? We're seeking a Telesales Advisor to join our team and help us achieve our ambitious targets. As a Telesales Advisor, you'll be responsible for driving sales over the phone and nurturing strong customer relationships.

Key Qualities :

• Excellent communication skills

• People skills to handle customer inquiries and concerns

• Comfortable presenting products and services over the phone

• A commitment to helping the company grow by acquiring new customers and expanding our business.

Responsibilities and Duties :

• Contact potential and existing customers to introduce our products or services following provided scripts.

• Address customer inquiries and provide information about our offerings.

• Ask relevant questions to understand customer needs and close sales deals.

• Collaborate with the field sales team by directing qualified prospects to them.

• Maintain an accurate customer database by updating and entering information.

• Process orders efficiently and accurately.

• Resolve customer grievances to uphold the company's reputation.

• Go the extra mile to achieve sales quotas and set the stage for future sales.

• Keep detailed records of calls and sales, noting valuable information.

Qualifications and Skills :

• Proven experience in telesales or other sales/customer service roles.

• A track record of consistently meeting sales quotas, preferably through phone-based interactions.

• Proficiency in using relevant computer programs, including CRM software, and telephone systems.

• Ability to learn about our products and services and effectively communicate them to prospects.

• Excellent communication skills in English and one or more of the following languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati.

• Strong interpersonal skills and the ability to stay composed in the face of rejection.

• Exceptional negotiation skills with the capability to resolve issues and address customer complaints.

Working Schedule :

• Working Days: Monday to Saturday

• Working Hours: 10:00 AM to 7:00 PM

Targets Monthly :

• Achieve 8 sales deals

• Conduct 100 phone meetings

• Make 1500 phone calls

• Secure 31 inperson meetings

If you're ready to take on the challenge of meeting our ambitious targets and helping our company grow, we encourage you to apply for the Telesales Adviosr position at Franchise Alpha. Join us in shaping our success and your own!

Job Type: Full-time

Pay: Up to - 20,000.00 per month

Benefits:

• Cell phone reimbursement

• Commuter assistance

• Paid sick time

• Work from home

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

• Quarterly bonus

Application Question(s):

Do you have own laptop/computer system & Wifi?

Education:

Bachelor's (Preferred)

Experience:

total work: 1 year (Preferred)

Language:

• English (Preferred)

• Hindi (Preferred)

• Bengali (Preferred)

• Tamil (Preferred)

• Telugu (Preferred)

• Kannada (Preferred)

• Marathi (Preferred)

Work Location: Remote