Manager - Telesales

Are you a skilled communicator with a knack for closing deals? We're seeking a Telesales Advisor to join our team and help us achieve our ambitious targets. As a Telesales Advisor, you'll be responsible for driving sales over the phone and nurturing strong customer relationships.

Key Qualities :

• Excellent communication skills

• People skills to handle customer inquiries and concerns

• Comfortable presenting products and services over the phone

• A commitment to helping the company grow by acquiring new customers and expanding our business.

Responsibilities and Duties :

• Contact potential and existing customers to introduce our products or services following provided scripts.

• Address customer inquiries and provide information about our offerings.

• Ask relevant questions to understand customer needs and close sales deals.

• Collaborate with the field sales team by directing qualified prospects to them.

• Maintain an accurate customer database by updating and entering information.

• Process orders efficiently and accurately.

• Resolve customer grievances to uphold the company's reputation.

• Go the extra mile to achieve sales quotas and set the stage for future sales.

• Keep detailed records of calls and sales, noting valuable information.

Qualifications and Skills :

• Proven experience in telesales or other sales/customer service roles.

• A track record of consistently meeting sales quotas, preferably through phone-based interactions.

• Proficiency in using relevant computer programs, including CRM software, and telephone systems.

• Ability to learn about our products and services and effectively communicate them to prospects.

• Excellent communication skills in English and one or more of the following languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati.

• Strong interpersonal skills and the ability to stay composed in the face of rejection.

• Exceptional negotiation skills with the capability to resolve issues and address customer complaints.

Working Schedule :

• Working Days: Monday to Saturday

• Working Hours: 10:00 AM to 7:00 PM

Targets Monthly :

• Achieve 8 sales deals

• Conduct 100 phone meetings

• Make 1500 phone calls

• Secure 31 inperson meetings

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

• Quarterly bonus

Application Question(s):

Do you have own laptop/computer system & Wifi?

Education:

Bachelor's (Preferred)

Experience:

total work: 1 year (Preferred)

Language:

• English (Preferred)

• Hindi (Preferred)

• Bengali (Preferred)

• Tamil (Preferred)

• Telugu (Preferred)

• Kannada (Preferred)

• Marathi (Preferred)

Work Location: Remote

Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad