C
Concentrix
Manager, Transformation
Skills
Process Improvement
2 months ago
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Important information
Contract type:
Permanent
Location:
Quezon City, Metro Manila, Philippines
Work mode:
Hybrid
Published on:
8 August 2026
What they need
Job Title Manager, Transformation
Job Description
- Innovation Leadership
- Strategic Visibility
- Process Optimization
- Best Practices and Training:
- Drive, deliver, and deploy various Innovation Initiatives
- Have a seat on the table and be highly visible across xBRs, client or account meetings, and client visits
- Provide end to end assessments and customer journey map to streamline the process and propose the
applicable automation tools and process improvement
- Lead ideation sessions with the account and co-innovation with the client
- Replicate best practices applicable to the account
- Establish analysis and action plans related to Innovation to address VOC, CVAs, and prevention/improvement of
any Hypercare status
- Provide awareness and/or trainings on Automation, Roots, and Six Sigma
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