Manager - Volunteer Services

Job ID: 3892

Facility: Sinai Hospital of Baltimore

Department/Specialty: LBH Patient Experience

Location: Baltimore, Maryland

Employment Type: Full Time

Shift: M-F 8:30-5

Date Posted: October 16, 2026

Summary:

Manage the recruitment, placement, retention, recognition and utilization of adult and junior volunteers throughout assigned Hospital(s). Works to develop adequate coverage and usage of volunteer services in both departmental and retail environments. Ensures that all services are delivered in accordance with the mission statement and SPIRIT values of LifeBridge Health.

Responsibilities:

• Recruits, screens and assigns qualified, appropriate volunteers based on departmental requests/criteria.
• Ensures that all volunteers are trained and oriented to hospital, position and department per hospital policy.
• Ensures that volunteers comply with hospital policies, environment of care competencies and requirements of federal regulatory agencies i.e. Joint Commission standards.
• Oversees the maintenance of accurate files and records on all volunteers.
• Effectively utilizes software to track all aspects of volunteers: hours, health records (PPD), orientation and training.
• Develops and implements recognition and awards program for hospital volunteers.
• Coordinates annual awards program\luncheon. Provides oversight for special programs and projects.
• Communicates regularly with volunteers concerning hospital via internal communication and mailings to volunteers.
• Coordinates the supply and delivery of marketing materials for Admission Folders so they are stocked for delivery throughout the hospital.
• Builds trustworthy relationships with hospital departments to understand their volunteer needs and fulfill where appropriate.

Salary Pay Range: $26.08 to $39.12 (based on experience)

Benefits:

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
• 403(b) retirement plan with employer match, pension, and life and disability insurance
• Tuition reimbursement toward advanced degrees and specialty certifications
• Generous paid time off, fitness discounts, and free on-site parking

About Sinai Hospital

Sinai Hospital of Baltimore is a nationally recognized academic medical center, a designated Level II Trauma Center, and the largest community hospital in Maryland. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Sinai delivers advanced care with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients.

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.