PwC Service Delivery Center
Manager_Program / Project Manager (IT Function Transformation)_GCC
1 month ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
14 September 2026
What they need
Job Description Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.
A career within Consulting Services will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences.
Responsibilities
- Responsible for overall project schedule planning which includes developing and coordinating realistic project plan, including key milestones, success metrics, and drive progress to achieve project plan within time and budget constraints from concept to launch for US based customers
- Manage end to end implementation project for any of the Marketing Cloud solution
- Ability to lead a team of large pool of Technical Architects and Business/ Technical Consultants.
- Professional demeanor, ability to interact with and lead diverse teams throughout communicate with client partner, customer success managers, CXOs and Industry lead
- Proactively research customer needs and exercise appropriate creativity in recommending new solutions, based on the Digital Marketing platform to fulfill those needs.
Mandatory skill sets
- Experience in Digital Marketing cloud solutions
- Experience in Technical Program Management, should be able to drive 15-20 projects in parallel
- Experience working with North American client is mandate and should be able to provide support till 12PM IST (To cater EST and PST customers)
- Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies
- Experience working with IT application development projects will be an advantage
- Proven successful project management experience, preferably delivering large enterprise-based applications and solutions.
- Innovative thinker, high attention to detail, and thoroughness
- Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist
- Strong conflict resolution skills
- Superb organizational skills to be able to coordinate complicated projects.
- Exceptional team building and team management skills, with proven experience managing virtual (including near- and off-shore) teams in a international environment
- Proven technical ability to understand the impact of technical changes, and to articulate high-level technical solutions to address business problems
- Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices
Preferred skill sets
- Understand and assess scope, critical paths and dependencies for delivering and shipping digital products and facilitate discussions across all functions stakeholders
- Anticipate bottlenecks, identify, assess, track and mitigate issues, risks and work with team members and management to mitigate and escalate as deemed suitable
- Support project estimation process with key contributors to help define scope and prepare statements of work, including tasks, deliverables, milestones, resources, and estimated costs
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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