Manager/Senior Manager - Admin (Retail Exp Required)

Manager / Senior Manager Admin (Retail)

JOB PURPOSE
The Admin Manager / Senior Manager - Retail will be responsible for managing end-to-end administration and facility
operations across Tata 1mg's retail network. This role will ensure smooth store operations, infrastructure readiness,
vendor management, compliance and cost optimization while supporting retail expansion.
KEY RESPONSIBILITIES

1. Retail Administration & Facility Management
   Manage day-to-day administration and facility operations across retail stores.
   Ensure housekeeping, security, utilities, maintenance, hygiene and overall store readiness.
   Drive preventive maintenance and timely resolution of facility-related issues.
2. New Store Setup & Infrastructure
   Manage administrative and infrastructure readiness for new store launches.
   ¢ Coordinate civil, electrical, interiors, furniture, branding and other setup requirements.
   ¢ Ensure timely completion of projects within approved budgets and timelines.
3. Vendor & Stakeholder Management
   ¢ Manage facility, housekeeping, security, maintenance and other service vendors.
   ¢ Monitor vendor performance, SLAs, contracts and service quality.
   ¢ Coordinate Retail Operations, HR, Finance, Procurement, Projects and other stakeholders.
4. Compliance, Assets & Risk Management
   ¢ Ensure adherence to statutory, safety and internal administrative requirements.
   ¢ Maintain required documentation, licenses, records and audit requirements.
   ¢ Manage retail assets, including tracking, maintenance and lifecycle management.
5. Budget & Cost Management
   ¢ Manage administration budgets and monitor expenses across retail locations.
   ¢ Oversee vendor payments, utilities and facility-related costs.
   ¢ Identify and implement opportunities for cost optimization.
6. Team Management & MIS
   ¢ Lead administration/facility teams and contract staff supporting retail operations.
   ¢ Monitor team productivity and service delivery.
   ¢ Prepare MIS covering expenses, vendors, maintenance, compliance and key operational metrics.
   KEY CHALLENGES
   ¢ Managing administration across a geographically distributed retail network.
   ¢ Ensuring consistent facility and operational standards across stores.
   ¢ Supporting rapid new-store expansion and timely store readiness.
   ¢ Managing multiple vendors and stakeholders while maintaining service quality.
   ¢ Balancing operational requirements with cost optimization.
   PREFERRED EXPERIENCE
   ¢ 812+ years of experience in Administration / Facilities / Retail Administration.
   ¢ Mandatory experience managing multiple retail stores, branches or outlets.
   ¢ Experience in retail expansion, new store setup and facility management.
   ¢ Strong vendor, budget and stakeholder management experience.
   ¢ Exposure to statutory compliance, audits, asset management and cost optimization.
   ¢ Experience managing teams and geographically distributed operations.
   Tata 1mg | Manager / Senior Manager Admin, Retail
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