Manager/Senior Manager

1. Secretariat Management

Serve as the overall lead and head of the PSS Secretariat, responsible for the day-to-day and long-term operational effectiveness of the office

Set the direction and priorities of the Secretariat in alignment with PSS Council's strategic goals

Act as the first point of accountability for all Secretariat matters — operational, financial, people and administrative

Ensure the Secretariat operates as a high-functioning, professional and service-oriented team at all times

Represent the Secretariat in all internal and external matters, ensuring timely and appropriate reporting of all relevant issues to the PSS Council

Strategically review and approve process improvement initiatives across administrative and financial functions

Ensure business continuity planning for the Secretariat

Propose and enforce PSS policies and Secretariat SOPs, subject to Council approval

Conduct periodic policy reviews and recommend updates to Council

2. Oversight of Society’s workplans

Support event chairs in monitoring event budgets, themes and key partnerships for all programmes and activities

Drive and support annual workplans for events and training activities, ensuring alignment with PSS Council's strategic priorities and financial targets

Monitor workplan progress and milestones, providing regular updates to the PSS Council and making timely adjustments where necessary

Support the Training Academy Chair in the development, delivery and sustainability of all training programmes, courses and workshops organised by PSS

Monitor training programme feedback and evaluation scores to ensure programmes maintain quality, relevance and value for PSS members

3. Financial Leadership & Revenue Sustainability

Support the tracking of the Society's annual budget; monitor expenditure and report on budget variances to the PSS Council

Accountable for driving and sustaining annual revenue in alignment with PSS expenditure

Leverage on PSS’s strategic priorities to seek sponsorship short and long term

Present financial performance reports to the PSS Council

4. Stakeholder & Relationship Management

Serve as a key point of contact for external stakeholders and partners, working collaboratively with Council members where relevant

Build and maintain institutional partnerships relevant to PSS's mission

Represent the PSS Secretariat at relevant external meetings and collaborations, as assigned by the PSS Council

5. Secretariat Leadership

Directly supervise and manage the Assistant Manager and all Secretariat support staff

Conduct performance appraisals and set KPIs for team members in consultation with the relevant Council member

Propose training and development plans for all Secretariat staff, subject to Council member endorsement

6. Digital Strategy & Membership Growth

Propose and prioritise digital investment decisions for Council's approval, in consultation with the Honorary Treasurer

Drive membership growth initiatives and oversee CRM strategy

Strategically direct the development and improvement of the PSS website, LMS and membership systems

The Pharmaceutical Society of Singapore (PSS) is the professional organisation representing pharmacists in Singapore. Founded in 1905 as the Straits Pharmaceutical Society, today it is steered by an elected council comprising a president and 11 council members. Our membership comprises pharmacists practicing in the community, hospital, marketing/sales/ distribution and academic sectors. PSS is a non-profit organisation.

The mission of the PSS is to "Maximise the contribution of pharmacists to the healthcare of Singaporeans". To this end, we have adopted a two-pronged strategy - to upgrade pharmacists professionally and to reach out to the public through health education programmes.

The society aims to provide Singaporeans with high quality pharmaceutical services, which emphasize safe, efficacious and cost effective drug treatments.