Manager/Senior Manager Lab Operations

Senior Manager / Manager - Laboratory Operations

Location: Seven Hills Hospital, Mumbai (Managed by Reliance Foundation Hospital)

Job Summary

We are seeking an experienced Laboratory Operations professional to lead and manage the day-to-day operations of a multi-speciality hospital laboratory, ensuring operational excellence, quality compliance, patient satisfaction, and financial performance.

Key Responsibilities

• Oversee end-to-end laboratory operations across Biochemistry, Hematology, Microbiology, Histopathology, and other diagnostic services.
• Ensure adherence to quality standards, SOPs, NABL/NABH guidelines, and regulatory requirements.
• Drive operational efficiency, turnaround time (TAT) compliance, and service excellence.
• Manage laboratory manpower, equipment, consumables, inventory, and vendor relationships.
• Monitor departmental performance through MIS, quality indicators, and operational dashboards.
• Collaborate with clinicians, nursing, infection control, and hospital operations teams.
• Lead quality improvement, automation, and process optimization initiatives.
• Manage departmental budgets, productivity, and revenue performance.

Candidate Profile

• Master's Degree in Medical Laboratory Technology (MLT), Life Sciences, Microbiology, Biochemistry, or related field.
• MBA Hospital Administration / Healthcare Management preferred.
• 8-15 years of experience in hospital laboratory operations, including team leadership responsibilities.
• Experience in NABL-accredited laboratories and large multi-speciality hospitals preferred.

Key Skills

• Laboratory Operations Management
• NABL / NABH Compliance
• Quality Assurance & Quality Control
• Laboratory Information System (LIS)
• Team Management
• Operational Excellence
• Budget & Cost Management
• Inventory & Vendor Management
• Process Improvement & Automation
• Stakeholder Management

Preferred Industry

Multi-speciality Hospitals, Tertiary Care Hospitals, Diagnostic Chains, Healthcare Organizations

Designation: Manager / Senior Manager - Laboratory Operations
Reporting To: COO / Director Operations / Medical Director
Location: Mumbai (SevenHills Hospital)