Manager/Shift Leader

Overview

Join our dynamic team as a Manager/Shift Leader, where you'll take charge of daily operations in a fast-paced food service environment. This role is perfect for motivated individuals who thrive on leadership, team management, and delivering exceptional customer experiences. As a key leader on shift, you'll oversee food preparation, ensure smooth restaurant operations, and uphold the highest standards of food safety and quality. Your energetic approach will inspire your team and drive success during every shift. You will also learn the responsibilities of ordering from vendors and team scheduling. You will also be part of the team learning all of our procedures and working along side your co-workers.

Responsibilities

• Lead and supervise daily restaurant operations, ensuring efficient service and quality food production
• Manage staff scheduling, training, and development to foster a motivated and skilled team
• Oversee food preparation, cooking processes, and food handling to maintain safety standards and consistency
• Operate POS systems such as toast POS , cash handling, and sales reconciliation
• Control inventory levels, monitor stock rotation, and coordinate ordering to minimize waste and maximize profitability
• Enforce food safety protocols, cleanliness standards, and compliance with health regulations
• Assist in managing budgets, analyzing profit and loss statements, and implementing cost-control measures
• Support hiring processes by interviewing candidates and onboarding new team members
• Handle customer inquiries or complaints promptly to ensure satisfaction and loyalty
• Supervise shift activities including opening/closing procedures, cash reconciliation, and safety checks

Experience

• Proven management or supervisory experience in quick service or fast food restaurant environments
• Extensive knowledge of food preparation techniques, cooking methods, and kitchen management
• Hands-on experience with POS systems such as Aloha POS or Micros POS; cash handling expertise required
• Strong background in inventory control, food safety management, and food industry regulations
• Demonstrated leadership skills in managing hospitality teams, including training & development initiatives
• Experience with budgeting, profit & loss analysis, and operational planning within a restaurant setting
• Familiarity with casual dining or fine dining environments; banquet or catering experience is a plus
• Excellent communication skills for managerial roles including interviewing, team leadership, and customer service excellence
• Ability to manage multiple priorities efficiently in a fast-paced environment while maintaining high standards of quality

Join us to lead a vibrant team dedicated to delivering memorable dining experiences! Your energy, expertise in food service management, and passion for hospitality will make a lasting impact on our guests and your colleagues alike.

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Paid training

Work Location: In person