Managing Director

Responsibilities

Business Development & Client Relationships

• Lead pitches, proposals and fee negotiations for key accounts in both market directions, and decide which engagements the firm accepts
• Own relationships with client decision-makers and lead renewals; develop strategic partner and referral channels
• Supervise the Business Development Manager's prospecting and initial-contact work

Strategic Judgment & Delivery Accountability

• Define and own the firm's consulting methodology
• Make the final professional judgment on the diagnosis and strategic recommendations of every engagement
• Personally chair delivery briefings for key engagements and advise client decision-makers first-hand on cross-border matters
• Review and sign off all consulting reports and accompanying recommendations before release
• Assess each engagement against the firm's regulated-activity boundaries and set client acceptance criteria
• Handle client disputes and professional liability matters

Methodology & Team Management

• Work with the Product Manager to develop and continuously improve delivery specifications and report templates
• Allocate and supervise the delivery team (Senior Consultant, Consultants, Product Manager); monitor engagement progress and quality
• Participate in recruitment, training and performance management; transfer methodology to incoming consultants
• Manage operating costs within the Board-approved annual budget

Requirements

• Bachelor's degree or above; Master's degree in a relevant discipline an advantage
• Minimum 5 years' professional experience in brand strategy, marketing communications or market research, with substantive cross-border exposure between mainland China and overseas markets
• Able to advise founders, chairmen and board-level decision-makers of mainland Chinese enterprises, with a working understanding of their decision-making culture, shareholding structures, internal approval processes and risk appetite
• Able to engage regional management of overseas and Hong Kong enterprises in their own commercial language, with working knowledge of the Hong Kong and international brand and regulatory environment
• Demonstrated ability to set and enforce a single research and delivery standard across multiple concurrent engagements
• Fluent in Cantonese, Mandarin and English; professional business writing in both Chinese and English
• Sound commercial judgment, with the maturity to take final accountability for professional deliverables