Managing Director

GENERAL DESCRIPTION:

The Managing Director (MD) is the company’s chief operating officer, responsible for the overall leadership, strategic direction, operational excellence, financial sustainability, organizational health, and long-term growth of JI Ayala & Company (JIAC).

The MD leads JIAC as a mission-driven, professionally managed, and digitally enabled shared services and consulting firm serving high-impact, social, and Kingdom-driven enterprises. The role is accountable for ensuring that the organization delivers exceptional value across its integrated FAITH services framework — Finance & Accounting, Administration & Compliance, Information Technology, Talent & Human Resources, and Holistic Integration.

The MD is responsible for building a scalable and sustainable institution that combines operational excellence, digital innovation, client success, values-driven leadership, and organizational culture formation. The role ensures alignment among strategy, people, systems, execution, profitability, and mission impact.

The MD serves as the primary steward of the organization’s vision, culture, performance, and institutional integrity while positioning JIAC as a trusted long-term strategic partner for rapidly scaling enterprises.

KEY JOB ROLES

Strategic Leadership & Organizational Direction

• Lead the development and execution of JIAC’s long-term strategic direction and growth roadmap
• Translate organizational mission, vision, and values into measurable operational and business strategies
• Drive organizational scalability, institutionalization, and sustainable growth
• Ensure alignment between business performance, organizational culture, and mission impact
• Lead enterprise-wide planning, prioritization, and organizational transformation initiatives

2. Business Growth & Market Expansion

• Drive revenue growth, profitability, and business sustainability
• Expand JIAC’s client portfolio and strategic partnerships
• Position JIAC as a premier shared services and consulting partner for mission-driven enterprises
• Identify growth opportunities, emerging markets, and new service offerings
• Lead strategic business development and executive relationship management initiatives

3. Operational Excellence & Service Delivery

• Oversee the overall operations and service delivery performance of the organization
• Ensure high-quality, efficient, compliant, and scalable execution across all functional areas
• Establish operational standards, systems, KPIs, and accountability mechanisms
• Drive process improvement, standardization, and digital transformation
• Ensure client deliverables are timely, accurate, and aligned with service excellence standards

4. Financial Stewardship & Enterprise Sustainability

• Ensure the financial health, profitability, and long-term sustainability of the organization
• Lead budgeting, forecasting, financial planning, and resource allocation
• Monitor organizational performance against financial and operational targets
• Strengthen internal controls, governance systems, and enterprise risk management
• Ensure efficient utilization of organizational resources and investments

5. Leadership, Culture & Talent Development

• Build and sustain a high-performing, values-driven, and mission-aligned organization
• Develop leadership capability, succession pipelines, and organizational bench strength
• Champion employee engagement, accountability, collaboration, and culture formation
• Ensure integration of values into leadership, systems, behaviors, and organizational practices
• Foster whole-person development aligned with JIAC’s holistic integration philosophy

6. Digital Transformation & Innovation Leadership

• Lead the organization’s digital transformation and technology enablement initiatives
• Champion automation, AI integration, ERP implementation, and systems innovation
• Promote data-driven decision-making and scalable digital infrastructure
• Ensure technology investments support operational efficiency and organizational growth
• Build innovation capability across the organization

7. Client Success & Stakeholder Management

• Build trusted executive relationships with clients, partners, and key stakeholders
• Ensure high client satisfaction, retention, and long-term partnership success
• Resolve strategic client issues and oversee overall client experience quality
• Position JIAC as a strategic and values-driven partner rather than a transactional service provider
• Represent JIAC in executive, industry, and strategic partnership engagements

8. Governance, Compliance & Organizational Integrity

• Ensure compliance with legal, regulatory, tax, and corporate governance requirements
• Strengthen organizational accountability, ethics, and governance systems
• Safeguard organizational reputation, credibility, and stakeholder trust
• Ensure operational resilience, continuity, and responsible stewardship
• Promote integrity, professionalism, and values-centered leadership across the organization

EDUCATIONAL AND EXPERIENCE REQUIREMENT

• Bachelor’s Degree in Business Management, Finance, Accounting, Human Resources, Information Technology, Organizational Development, or related field

• MBA, Master’s Degree, or equivalent executive education is highly preferred

• At least 10–15 years of progressive leadership and executive management experience

• Proven experience leading and scaling organizations, professional services firms, shared services, or consulting organizations

• Strong experience in strategy execution, operations management, financial stewardship, and organizational development

• Demonstrated experience in leading multi-functional teams and enterprise-wide transformation initiatives

• Experience in digital transformation, systems implementation, and organizational scaling is highly preferred

• Exposure to mission-driven, social enterprise, or values-centered organizations is an advantage

CORE COMPETENCIES

Strategic & Business Acumen

• Strategic Thinking
• Systems Thinking
• Business and Financial Acumen
• Organizational Scaling
• Analytical and Decision-Making Capability

Operational Excellence

• Execution Discipline
• Process Improvement
• Performance Management
• Governance and Compliance Management
• Results Orientation

Digital & Innovation Leadership

• Digital Transformation Leadership
• Technology Appreciation
• Innovation and Continuous Improvement
• Data-Driven Management
• Change Agility

Relationship & Stakeholder Management

• Client Relationship Management
• Partnership Building
• Negotiation and Influence
• Communication and Executive Presence
• Cross-Functional Collaboration

Leadership Competencies

Visionary Leadership

• Ability to define clear organizational direction and inspire teams toward long-term impact and sustainability.

Servant Leadership

• Demonstrates humility, stewardship, empathy, and commitment to developing people and serving stakeholders.

Culture Building

• Builds a values-driven, aligned, collaborative, and high-performing organizational culture.

People Development

• Develops leaders, strengthens succession pipelines, and builds organizational capability.

Change Leadership

• Leads organizational transformation, innovation, and adaptability during periods of growth and change.

Accountability & Integrity

• Models ethical leadership, professionalism, transparency, and ownership of organizational outcomes.

Mission Alignment

• Demonstrates strong alignment with JIAC’s mission of helping organizations multiply their economic, social, and spiritual impact