Managing Director, Complex Claims

For our client, we are seeking a Managing Director, Complex Claims to join the team of a leader in the Finance & Insurance space.

This leader will oversee the strategic direction and operational performance of a complex claims function, with a strong emphasis on casualty claims and litigation management.

The role will partner closely with senior executives to strengthen technical excellence, improve consistency, and drive measurable outcomes across claims operations.

It will also focus on developing leaders, enhancing quality controls, and supporting effective decision-making in a fast-paced environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $160,000 – $200,000 annually

Responsibilities

• Partner with senior leaders to shape the strategic vision for complex claims
• Drive operational consistency and technical excellence across the organization
• Coach and mentor Directors to strengthen technical and leadership performance
• Conduct audits to evaluate claim quality and adherence to best practices
• Lead litigation management strategies to improve outcomes and cost efficiency

Qualifications

• Leadership experience managing complex casualty claims required
• Deep expertise in casualty claims handling and litigation management
• Exceptional communication skills with strong executive presence
• Ability to prioritize effectively in a fast-paced environment
• Proven track record of driving organizational transformation

Benefits

• Comprehensive benefits package focused on health, wellbeing, and financial security
• Professional development opportunities to support career growth
• Supportive team environment emphasizing collaboration and innovation

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.