Mandarin Content Moderator (Immediate Hiring)

Tasks & responsibilities

• Evaluate account data and published content to identify and mitigate high-level security risks.
• Monitor in-app DMs and group chats; investigate reported content for policy violations.
• Review enforcement appeals and re-examine account actions to ensure fairness and accuracy.
• Re-evaluate penalties issued within DMs and group chats to verify that enforcement outcomes were justified.

Qualifications & Requirements

• Proficient in Mandarin and English.
• Comfortable with rotational shift (incl. night shift and rotational weekly off)
• Can join immediately ( August)
• Hold a Diploma or Degree
• At least 6 months of professional experience in Content Moderation / Trust & Safety or Customer Service related role.