Mandarin Interpreter - Work From Home

About the role

This is a 100% work-from-home Interpreter role based in Thailand, providing consecutive interpretation during live conversations between Mandarin and English speakers. You will interpret live voice conversations accurately and professionally, support video interpretation after successfully completing the 3-month probation period, and facilitate communication between doctors and patients, bankers and clients, police officers, immigration officers, insurance representatives, social service providers, and other professionals across healthcare, banking, legal, insurance, government, and other essential services.

Key responsibilities

• Provide consecutive interpretation during live conversations between Mandarin and English speakers
• Interpret live voice conversations accurately and professionally
• Support video interpretation after successfully completing the 3-month probation period
• Facilitate communication between doctors and patients, bankers and clients, police officers, immigration officers, insurance representatives, social service providers, and other professionals
• Maintain confidentiality, impartiality, and accuracy throughout every interaction
• Deliver excellent customer service while ensuring clear and effective communication
• Handle emergency and critical calls, ensuring clear communication between parties in high-pressure situations

About you

• Fluent in Mandarin (HSK 7 and above) and English (C1 level and above)
• Bachelor's degree
• Willing to relocate and be based in Thailand
• Able to work permanent night shifts
• Strong communication and active listening skills
• Excellent listening, memory and note-taking abilities to maintain high accuracy
• Able to focus on work, maintain emotional detachment, and always maintain neutrality and objectivity
• Able to quickly establish professional trust and credibility
• Able to strictly follow client instructions
• Reliable internet connection with a minimum speed of 100 Mbps

Benefits

• 100% remote work from home in Thailand
• Comprehensive paid training
• Career development opportunities
• Internal promotion opportunities to Trainer or Team Leader after 24 months of service (subject to business openings)
• International and multicultural work environment
• Stable full-time employment
• Work permit provided by company

About us

We are a leading Translation & Interpretation Services Company providing accurate and professional interpretation services across multiple industries including healthcare, banking, legal, insurance, government, and other essential services.