Mandarin Speaking Sales Assistant Long Term

About the role

Sydney Cigar House is seeking a polished, Mandarin-speaking Luxury Cigar Sales Assistant to act as a lifestyle consultant for our discerning market. You will deliver exceptional, bespoke service to an elite clientele, with a specialized focus on assisting Mandarin-speaking patrons in our Sydney CBD boutique.

Key responsibilities

• Deliver exceptional, bespoke service to an elite clientele, with a specialized focus on assisting Mandarin-speaking patrons
• Maintain expert product knowledge to guide clients through curated selections of global brands like Davidoff and Arturo Fuente
• Process high-value transactions accurately while introducing clients to premium accessories and luxury lifestyle pairings
• Assist with high-end merchandising, inventory management, and maintaining an immaculate, boutique-style store presentation
• Contribute to a sophisticated, positive, and collaborative team environment that reflects a world-class brand

About you

• You must be firstly fluent in spoken English

• And also fluent in spoken Mandarin

• Exceptional interpersonal skills with a polished, professional, and welcoming demeanor

• Flexibility to work weekends and public holidays to cater to our premium lifestyle market

About us

Sydney Cigar House stands as Australia's premier retailer and distributor of world-renowned luxury brands, such as Davidoff, Arturo Fuente, ST Dupont, etc. Our boutiques specialize in high-end lifestyle products and high-value accessories, catering to a sophisticated clientele that appreciates quality, heritage, and the finer things in life. With over 20 years of expertise, we are globally recognized for our commitment to exceptional service and deep product curation. As an exclusive distributor for major international brands, we maintain a standard of excellence that reflects the prestige of the collections we curate.

Please note that this is NOT a premises that sells cigarettes or vape products.

Benefits

• Guaranteed Hours: A stable part-time schedule offering a minimum of 20 hours per week and more if it is legally allowed
• Prestigious Environment: A vibrant, upscale workplace dealing with the world's finest products and a sophisticated demographic
• Elite Compensation: A highly competitive base salary paired with a very generous end-of-year performance bonus
• Exclusive Perks: Generous staff discounts on global luxury brands and unique industry benefits
• Career Evolution: Fast-tracked career development pathways within luxury retail management and international distribution
• Stability & Growth: For the right candidate, we will offer a permanent full-time position with an alternative, premium salary package