M&E SURVEYOR

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M&E Surveyor

M&E Surveyor required for a large housing provider in South London, working with the M&E team on delivery of projects relating to M&E projects.

Areas covered will include Croydon, Lewisham and Southwark.

Ensure the maintenance and repairs of Mechanical and Electrical installations (such as lifts, communal boilers, door systems, gates, lighting equipment etc) are carried out safely,

effectively and efficiently throughout properties.

• Responsible for M&E equipment across an operational patch, carrying out periodic inspections to ensure that they are operating in line with relevant standards and requirements.
• Oversee the preparation of Mechanical & Electrical installation specifications, works drawings and tenders as required and in accordance with standing orders.
• Supervising work on-site of Mechanical & Electrical contractors delivering installation and repair works to properties.
• Taking responsibility for resolving customer complaints, and service enquiries in a professional and responsive manner.
• Attending meetings, and site meetings with contractors as required to discuss contractual performance or financial matters.
• Take ownership of safety of customers and users of properties where relevant to own duties (reporting or escalating H&S issues where required)
• Work with contractors to ensure repairs and maintenance issues are identified early and resolved promptly with as little disruption as possible to services and raise orders on

relevant corporate systems to aid effective management and tracking of progress.

• Monitor the performance of contractors, including quality control of completed repairs, in line with contract KPIs and objectives, feeding into performance meetings and

contractor review process. Ensure value for money through checking of invoices and valuations.

• Ensure that contracts/works are delivered in a safe manner in line with current Health and Safety legislation.

Skills

• Good IT skills (intermediate Word, Outlook & Excel)
• Ability to effectively use Microsoft Dynamics for day to day customer engagement and communications

Qualifications

• Relevant Degree Qualification or minimum 3 years relevant experience in a Property

Services/M&E function within a customer service environment.

Location: | Salary: £47000 - £48000 per year | Job type: Permanent | Posted: 12/07/2022

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