Conjoint Inc

Job Role:
Manhattan WMS Functional Architect (Manhattan Active OMS &amp; WMS)
Work Type:
Contract (6 months, with extension)
Location:
Remote (USA – EST &amp; CST preferred)
Experience:
8+ years
Job Description:
1. Program Background
Our client is implementing Manhattan Active Warehouse Management (MAWM) and Manhattan Active Order Management (MAO) as strategic platforms within its global NEXTGEN transformation program. The program aims to establish a scalable, reusable global solution template incorporating the client’s and industry best practices, enabling deployments across a diverse portfolio of customers, sectors and geographies.
The global template is continuously developed and enhanced to support standardized warehouse and order management processes while accommodating justified customer- and region-specific requirements. The client is industrializing its configuration and development capabilities through a Global IT Center of Excellence, supported by centralized design governance, configuration standards, automated testing and DevOps practices.
With approximately 35 NEXTGEN projects expected in 2027, the client is expanding its functional architecture, configuration and development capacity through experienced external partners.
2. Engagement Model
Our client is seeking experienced Functional Architects specializing in Manhattan Active WM and OM to strengthen its Global IT Center of Excellence through a staff augmentation model. External consultants will be fully integrated into the client’s existing organization, working alongside internal Functional Architects, Product Owners, configuration specialists, developers, technical architects and implementation teams.
Consultants will:
<ul>
<li>Operate as an extension of the client’s Global IT Center of Excellence, under the client’s functional direction and delivery governance</li>
<li>Follow the client’s established architecture principles, configuration guardrails, development standards and template governance processes</li>
<li>Contribute to global template development and improvement, and provide functional architecture support to implementation projects</li>
<li>Collaborate with global and regional teams across multiple locations and time zones</li>
<li>Transfer knowledge to the client’s internal teams and contribute to building sustainable in-house capabilities</li>
</ul>
3. Role Description
The Functional Architect is responsible for translating complex operational and customer requirements into scalable, sustainable functional solutions on the client’s Manhattan Active platform. The role requires a strong understanding of warehouse and order management processes combined with deep functional knowledge of Manhattan Active WM and, preferably, Manhattan Active OM.
The Functional Architect acts as a key functional design authority, ensuring solutions maximize the use of Manhattan standard functionality, the client’s global template and approved configuration principles — protecting the integrity of the client’s global platform while balancing individual customer requirements against the need for a common, maintainable solution across a large global customer base.
The consultant must be capable of independently driving complex functional design discussions, challenging proposed solutions and advising project teams on appropriate approaches.
4. Key Responsibilities
Functional Architecture &amp; Solution Design
<ul>
<li>Lead functional solution design for Manhattan Active WM and OM implementations, template enhancements and complex business requirements</li>
<li>Translate operational requirements into structured functional designs and clearly documented solution specifications</li>
<li>Conduct Fit-to-Template and GAP analyses to determine how requirements can be fulfilled</li>
<li>Evaluate solutions across standard functionality, configuration, process adjustments, integrations and extension development</li>
<li>Ensure end-to-end functional consistency across warehouse management, order management and surrounding applications</li>
</ul>
Global Template Development &amp; Governance
<ul>
<li>Contribute to the continuous development and optimization of the client’s global Manhattan Active template</li>
<li>Ensure designs are reusable, maintainable and scalable across customers, sites and regions</li>
<li>Apply the client’s functional design principles, configuration guardrails and architecture standards</li>
<li>Challenge unnecessary customization and promote Manhattan standard capabilities and the client’s global best practices</li>
<li>Identify opportunities to consolidate recurring requirements into reusable template functionality</li>
<li>Support Functional Change Requests (FCRs), impact assessments and the template roadmap process</li>
<li>Identify and escalate proposed deviations requiring formal design or architecture approval</li>
</ul>
Configuration &amp; Development Support
<ul>
<li>Translate approved functional designs into clear configuration requirements and development specifications</li>
<li>Provide functional guidance to configuration specialists and extension developers</li>
<li>Review proposed configuration approaches and technical designs against intended business processes</li>
<li>Support resolution of complex functional and configuration issues</li>
<li>Assess the impact of enhancements across MAWM, MAO, integrations, automation, reporting and extensions</li>
<li>Work closely with technical teams to ensure implementations remain aligned with approved functional designs</li>
</ul>
Testing, Deployment &amp; Quality
<ul>
<li>Define functional acceptance criteria and critical end-to-end business scenarios</li>
<li>Support QA, SIT and UAT teams with functional design interpretation and defect resolution</li>
<li>Validate that configuration and extension development deliver the expected business functionality</li>
<li>Support functional issue resolution during implementation, go-live and stabilization</li>
<li>Identify recurring defects or design limitations that should be addressed through template improvements</li>
</ul>
Collaboration &amp; Knowledge Transfer
<ul>
<li>Work closely with the client’s Product Owners, technical architects, configurators, developers, project teams and regional IT organizations</li>
<li>Provide functional guidance and coaching to global Super Users and configuration specialists</li>
<li>Facilitate design workshops and complex cross-functional discussions</li>
<li>Document design decisions, assumptions and solution alternatives</li>
<li>Actively transfer knowledge and contribute to strengthening the client’s internal functional architecture capabilities</li>
</ul>
5. Required Experience &amp; Skills
Essential Requirements
<ul>
<li>Minimum 5 years of relevant experience in WMS/OMS solution design, functional architecture, product consulting or implementation</li>
<li>Strong hands-on functional expertise in Manhattan Active Warehouse Management (MAWM)</li>
<li>Demonstrated experience translating warehouse operational requirements into functional solution designs</li>
<li>Deep understanding of warehouse processes, including receiving, inventory, replenishment, picking, packing, shipping and fulfillment</li>
<li>Experience with Manhattan Active configuration concepts, capabilities and limitations</li>
<li>Proven ability to conduct Fit-to-Template and GAP analyses</li>
<li>Experience designing solutions across complex integrations and enterprise application landscapes</li>
<li>Understanding of configuration, APIs, extension development and their functional implications</li>
<li>Experience supporting implementations through design, testing, deployment and stabilization</li>
<li>Ability to work independently, challenge proposed solutions and influence design decisions</li>
<li>Strong communication skills in English and experience working with international delivery teams</li>
</ul>
Preferred Requirements
<ul>
<li>Practical functional experience with Manhattan Active Order Management (MAO)</li>
<li>Experience integrating MAO and MAWM into end-to-end order fulfillment processes</li>
<li>Experience developing or maintaining a reusable global WMS/OMS template</li>
<li>Experience working with large-scale, multi-customer or multi-site implementations</li>
<li>Experience within a 3PL / Contract Logistics environment</li>
<li>Familiarity with Manhattan Active extensions and configuration deployment practices</li>
<li>Experience working within a centralized Center of Excellence or global product organization</li>
<li>Experience providing functional guidance to distributed configuration and development teams</li>
</ul>
6. Expected Deliverables
Depending on the assigned workstream, the consultant will be expected to deliver:
<ul>
<li>Approved functional solution designs aligned with the global template</li>
<li>Documented Fit-to-Template and GAP assessments</li>
<li>Configuration and extension development specifications</li>
<li>Functional impact assessments and design recommendations</li>
<li>Functional Change Requests and template enhancement proposals</li>
<li>Functional acceptance criteria and end-to-end test scenarios</li>
<li>Documented design decisions and architecture compliance evidence</li>
<li>Knowledge transfer and functional guidance to the client’s teams</li>
</ul>
7. Resource &amp; Engagement Expectations
Our client expects its external partners to propose consultants who:
<ul>
<li>Have proven, hands-on Manhattan Active implementation experience, rather than only general WMS or supply chain consulting experience</li>
<li>Can contribute effectively within an established global architecture and template governance framework</li>
<li>Are comfortable taking individual ownership of functional designs and deliverables</li>
<li>Can work collaboratively as embedded members of the client’s Global IT Center of Excellence</li>
<li>Demonstrate strong analytical, communication and stakeholder management capabilities</li>
<li>Can support international teams and travel when required, typically approximately one week every four to six weeks</li>
<li>Are available for long-term engagement, providing continuity throughout the NEXTGEN program</li>
</ul>
8. Information Requested from Vendors
For each proposed consultant, please share:
<ul>
<li>CV highlighting relevant Manhattan Active WM and OM experience</li>
<li>Number of years of practical MAWM and MAO implementation experience</li>
<li>Previous implementation references, including the consultant’s specific responsibilities</li>
<li>Experience with global templates, functional design governance and complex 3PL operations</li>
<li>Current location, availability, proposed working arrangement and willingness to travel</li>
<li>Proposed commercial rate and engagement conditions</li>
<li>Interest in a long-term assignment, including potential conversion to permanent employment</li>
</ul>

Manhattan WMS Functional Architect (Manhattan Active OMS & WMS)

Manhattan WMS Functional Architect (Manhattan Active OMS & WMS)

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