Map Operations Specialist

Location: CMC Creative Space, District 7, HCM.

Working Hour: Mon – Fri | 9.00 AM – 6.00 PM

Get To Know the Role

• As a Map Operations Specialist, you will support both mapping operations and on-ground project execution. You will help launch new map-related features, increase user awareness, collect real-world feedback, and coordinate field activities with internal teams, vendors, and local communities.
• This role is ideal for someone who enjoys combining project management, fieldwork, content creation, user engagement, and hands-on operational execution.

The Critical Tasks You Will Perform

• Plan and execute on-ground projects supporting map feature launches, user awareness, and product experience improvements.
• Coordinate schedules, logistics, materials, vendors, partners, and stakeholders to ensure projects are delivered on time.
• Support the creation of communication materials, including social media posts, posters, presentations, and short videos using Canva or similar tools.
• Collect and analyze feedback from users, drivers, field teams, and stakeholders, and translate insights into actionable improvement recommendations.
• Perform map operations tasks such as manual reviews, data validation, issue investigation, and feedback resolution.
• Monitor project data, progress, risks, and outcomes, and prepare project updates and post-activity reports.
• Collaborate with internal teams and external partners to resolve issues and ensure quality execution.
• Comply with company policies on confidentiality, data protection, safety, and operations.

What Essential Skills You Will Need

• Degree in Business, Marketing, Communications, Computer Science, Information Technology, Geography, or a related field.
• Experience in project coordination, field operations, campaign execution, community engagement, or similar operational roles.
• Strong organizational skills and the ability to manage multiple priorities.
• Good analytical, logical, and problem-solving skills.
• Comfortable working with data, spreadsheets, reports, and operational tools.
• Basic knowledge of Canva or similar design tools.
• Basic ability to edit short videos for social or internal communication purposes.
• Strong verbal and written communication skills in English.
• Ability to work independently, learn quickly, and execute tasks with limited supervision.
• Willingness to travel locally and work on-site when required.
• Strong attention to detail and a hands-on approach to problem solving.

Good to Have

• Experience in marketing activation, social media, content creation, or user engagement.
• Experience organizing events, focus groups, surveys, or community activities.
• Knowledge of mapping concepts, geospatial data, OpenStreetMap, or location-based products.
• Experience working with vendors, agencies, or external partners.
• Familiarity with video-editing tools such as CapCut, Adobe Premiere Rush, or similar software.
• Experience working in a technology, mobility, logistics, or fast-paced operations environment.

Salary And Benefits

• Salary: 14,500,000 VND Gross/month
• 100% salary in 2-month probation period & full SHUI
• Laptop provided
• Annual leave
• Sign contract with Talentnet