Marcom & E-Commerce Administrator (Contract 1 Year)

Marcom & E-Commerce Administrator (Contract: 1 Year)

The Marcom & E-Commerce Admin is a dual-function role designed to streamline marketing operations and support the growth of our digital sales channels.  This role will be responsible for the end-to-end administrative lifecycle of marketing communications—from vendor onboarding to payment settlement—while simultaneously ensuring the daily operational excellence of our E-Commerce storefronts. This role requires a highly organized professional capable of navigating complex procurement systems and maintaining meticulous data accuracy across multiple platforms.

Key Responsibilities:

Marketing Communications (Marcom) Support

• Vendor & Purchasing Management: Facilitate the setup of new vendors in the corporate database and manage the quotation process by securing Director approvals and coordinating returns to vendors.
• Finance & Payment Administration: Prepare project proposals and Internal Order (IO) requests; manage IT SMS requests and special requests for non-bidding suppliers.
• Record Keeping: Maintain detailed IO records and manage the Request for Payment and Debit Memo processes to ensure financial compliance.
• System Operations: Execute the opening of Purchase Orders (POs) within the Ariba system.
• General Administration: Oversee the billing cycle including document verification and Goods Receipt (GR) processing. Coordinate courier services and manage office stationary procurement. Coordinate with IT SMS Requests. Ad-hoc administrative tasks.

E-Commerce Operations Support

• Store Performance & Inventory: Conduct daily monitoring of store performance metrics and inventory levels to ensure product availability.
• Product Content & Lifecycle: Manage product sample requisitions and conduct comprehensive audits of product listings and content, including data preparation for New Product Developments (NPD).
• Operational Excellence: Track PO statuses with the Customer Service (CS) team and handle escalations or inquiries from third-party partners like Intrepid.
• Returns & Claims: Manage all documentation related to product claims, returns, and defective goods.
• Market Intelligence: Monitor competitor pricing, promotional campaigns, and content strategies to maintain market competitiveness.
• Business Development: Source potential affiliates for brands such as American Standard to expand reach.

Qualifications & Requirements:

Bachelor’s degree in Business Administration, Marketing, Supply Chain, or a related field.

2-3 years of relevant work experience in administrative roles, marketing operations, or e-commerce coordination.

Proficiency in procurement and ERP systems (e.g., SAP, Ariba). Advanced Microsoft Excel skills for data tracking.

Strong written and verbal communication; Good understanding in English, both writing and listening. Proactive problem-solving mindset with high attention to detail.

Demonstrated ability to serve as a liaison between cross-functional teams including Supply Chain, Finance, and Marketing.

Working Conditions

This position is primarily office-based with a standard Monday through Friday schedule.

Occasional travel may be required for showroom visits or corporate events.

Employee Contract and Hired by PRTR 

Interested candidates, please submit your CV to:

LIXIL Thailand Public Company Limited

89 AIA Capital Center Building, 25th Floor, Ratchadapisek Road,

Din Daeng Sub-District, Din Daeng District, Bangkok

Learn more about us, please visit our website: www.lixil.com