Marina Administrator

* Handling contract renewals and maintaining accurate customer and company records.

* Managing daily emails, inquiries, and phone calls from clients and marina members.

* Handling customer communication and complaints, ensuring timely follow-up and resolution.

* Preparing, editing, and updating proposals based on customer requirements and company standards.

* Preparing and issuing quotations for marina services and other customer requirements.

* Reviewing and coordinating commercial proposals, quotations, and supporting documents.

* Maintaining and organizing company files, customer records, contracts, proposals, and other documentation.

* Managing and updating Excel sheets, databases, and administrative records.

* Communicating with customers regarding contracts, proposals, quotations, payments, services, and marina requirements.

* Coordinating with operations, finance, management, and other departments to ensure smooth administrative processes.

* Following up on customer requests and ensuring all required documentation is completed and properly filed.

* Assisting with the preparation of reports, correspondence, and other administrative documents.

Work Location: In person