Marine Operations Administrator - Full Time

Are you highly organised, people-focused, and ready to play a key role in keeping our vessels moving safely and efficiently?

SeaLink North Queensland is seeking a Marine Operations Administrator to provide essential administrative support to our Marine Operations team in Townsville.

Reporting to the Marine Operations Manager, you will play a key role in ensuring the smooth and efficient operation of our marine services.

This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and can manage multiple priorities while maintaining a positive and professional approach.

About the Role

This role provides administrative support across marine operations, training, and compliance functions. You will assist with maintaining operational records, coordinating crew administration, supporting compliance requirements, and ensuring operational information is communicated effectively across the business.

Marine industry experience is desirable but not essential.

What You'll Be Doing

• Coordinating crew rosters, shifts, and leave planning.
• Supporting vessel logistics, maintenance scheduling, and compliance record-keeping.
• Assisting with crew onboarding, inductions, and training database management.
• Acting as the main communications point between vessels and shore teams.
• Managing operational platforms (Deputy, MEX, EMC, Blink, SkyTrust, Go1, SMS Global).
• Helping with charters, passenger number reporting, and timetable updates.
• Acknowledging crew milestones and supporting staff engagement.
• Providing general administrative support to the Marine Operations Manager and team.

About You

• Highly organised with strong attention to detail.
• Excellent communication and interpersonal skills.
• Able to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong Microsoft Office skills, particularly in Outlook, Word, and Excel.
• Professional, proactive, and solutions-focused.
• Experience with Deputy, rostering systems, and SharePoint will be highly regarded.
• A team player who can also work independently and use initiative.
• Willingness to work flexibly, including occasional after-hours support.
• An interest in the marine industry is desirable.

Skills & Experience

Essential

• Previous administration experience.
• Experience maintaining records and documentation.
• Current Driver License.
• Strong computer literacy and proficiency in Microsoft Office applications.
• Experience using SharePoint and/or other document management systems.

Desirable

• Experience in marine, transport, tourism, logistics, or other operational environments.
• Experience with workforce management, rostering, and employee communication systems (such as Deputy and BLINK).

Why Join SeaLink?

• Work with a nationally recognised marine and transport operator.
• Be part of a supportive, close-knit North Queensland team.
• Enjoy variety in your role, with every day bringing something different.
• Contribute to connecting communities across the region.
• Access opportunities for professional development and career growth.

About Us 
SeaLink North Queensland is part of the Kelsian Group, a globally recognized, ASX 300-listed provider of transport and tourism services. With over 12,000 employees, we deliver more than 330 million customer journeys annually across Australia, Singapore, the USA, the UK, and the Channel Islands through our extensive network of buses, ferries, and light rail.

SeaLink North Queensland proudly offers the opportunity to work for a nationally recognized brand, recently rated 100/100 in the 2025 Best of Queensland Experiences program by Tourism & Events Queensland. This exceptional achievement highlights our unwavering commitment to excellence in customer satisfaction, safety, and sustainable tourism.

How to Apply

If you're ready to bring your organisational skills and energy to a key operational role, we'd love to hear from you.

Apply now and set sail on your next career adventure with SeaLink North Queensland!

Applications close by 5 pm on Friday, 11 September 2026.

Shortlisting will begin immediately, and the position may close earlier than the stated deadline if a suitable candidate is found.

Kelsian Group is committed to providing equal employment opportunities and embracing diversity for the benefit of all. We actively encourage applications from individuals of all backgrounds and strongly encourage applications from Aboriginal and Torres Strait Islander people. To learn more about Kelsian Group, visit  www.kelsian.com