Marine Operations Manager

Duties (NOT ALL INCLUSIVE):

• Organize and supervise daily beach operations.

• Managing daily set up and breakdown of the beach equipment.

• Providing continuous training to staff and guests on use of watersports equipment.

• Supervise, create, monitor, and enforce all standards, policies and procedures.

• Ensure staff is delivering quality guest experience.

• Assigning and delegating daily tasks to watersports team.

• Providing safety briefs to guest going in the water.

• Identifies and reports maintenance needs of watersports equipment.

• Light maintenance of equipment and make recommendations for equipment replacement.

• Provide a positive environment and motivate staff to achieve sales, superior guest service and promote RED.

• Assist with Hobie Cat and Sailing lessons and training.

• Assist with completion of dinghy training and record keeping of evolutions.

• Promote weekly/monthly staff training in all aspects of the watersports center, sales, watersports and safety.

• Adjust schedules for call outs and emergency time-off.

• Create and manage beach butler service and cabana rental program.

• Financial management of department P&L

• Planning and execution of special events/promotions

• Assist with dock management.

• Community engagement efforts

• Recruiting, hiring, onboarding and performance management.

• Other projects and/or duties as assigned.

Minimum Qualifications:

• High School Diploma or its' equivalent from an accredited institution (Preferred)

• Previous experience in customer service and/or equivalent work experience PLUS

• Supervisor experience preferred

Knowledge, Skills, and Abilities:

• Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, in the water, and working alone.

• Must be able to work various work settings such as exposure to sunlight and outside temperature.

• Must be able to lift 50lbs.

• Ability to establish and maintain effective working relation­ships with all persons contacted during the work.

• Ability to read, interpret, and apply regulations and safe practices.

• Ability to operate assigned equipment, read and interpret documents.

• Ability to multi-task.

• Ability to speak and write clearly and concisely.

• Must be able to operate with little or no supervision.

• Must be willing to work holidays, nights, and weekends.

• Must have strong interpersonal skills and positive attitude.