E
EiVA (Empowering International Virtual Assistant)
Marine Operations Supervisor ( VA)
Skills
Testing & QA
1 month ago
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Important information
Contract type:
Permanent
Work mode:
Remote
Published on:
22 September 2026
What they need
- Review events detected by the client’s platform to identify those that are operationally or navigationally significant.
- Help CSM create lists of interesting events to be shared with clients.
- Flag false positives and borderline cases to continuously improve event accuracy and data quality.
- Provide maritime and navigational insights to the Customer Success team when analyzing customer cases or preparing executive reviews.
- Partner with Product and Data teams to guide product decisions from a seafaring and safety perspective.
- QA features from a maritime perspective.
- Participate in internal projects that require maritime or navigational expertise - from data validation to content creation and operational analysis.
- Contribute to defining best practices, labeling standards, and operational taxonomies for safety events.
- Serve as an internal point of reference for maritime procedures, regulations, and bridge operations
Requirements:
- Former Officer / Chief Officer / Master Mariner on commercial vessels.
- Deep understanding of navigation, COLREGS, bridge operations, and maritime safety protocols.
- Excellent communication skills and comfort working with non-maritime stakeholders (product managers, data scientists, customer success managers).
- Ability to explain complex maritime situations clearly and objectively.
- Passion for applying maritime expertise in a technology-driven environment.
- Fluent in English (written and spoken); additional languages a plus.
- Maritime-related academic degree or certification — advantage.
Job Type: Full-time
Pay: Php300.00 - Php350.00 per hour
Expected hours: 40.0 per week
Benefits:
- Work from home
Application Question(s):
- How much is your hourly rate?
- Willing to work from home?
Experience:
- Vessel Logistics Coordinator: 3 years (Required)
Work Location: Remote
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