Maritime Operations Officer

The Company

"Always On" - We are at the heart of a diverse and interdependent global maritime eco-system, combining advanced analysis, digital innovation, and responsive offshore capability to configure a suite of services that prepare, support, and respond to crews and vessels navigating complex environments – For Every Seafarer, Every Vessel, Everywhere.

Since 2010, our success has been driven by the dedication and passion of our people. Our teams bring together individuals with varied skills, perspectives, and experiences, all united by a shared commitment to fostering an inclusive culture where everyone has the opportunity to thrive. Through tailored development programs, we empower our team members to pursue what truly matters to them, guiding their careers in a way that aligns with their personal goals and ambitions.

The Role

This position is for a Maritime Operations Officer (MOO) in the Operations and Intelligence/Risk Department, the post will report to our Director of Service Delivery. The MOO’s primary responsibilities will be providing proactive routing advice in response to intelligence alerts to ensure the safe and efficient routing of vessels.

Responsibilities

• Complete voyage risk assessments.
• Review, advise and guide on vessel regional Best Management Practices (BMP), including route advice and vessel schedule administration.
• Provide incident support and dynamic re-routing as necessary.
• Be part of a team that maintains a 24/7 watch, ensuring the safety and security of our client's assets and personnel.
• Respond promptly and effectively to any incidents or breaches, escalating as required and taking appropriate action to mitigate risk.
• Communicating directly with the Master in the event of an alert and providing relevant security and routing advice, advise an alternative route when appropriate.
• Collaborate with the watchkeepers and Guardian operations managers.
• Create/fulfil shift handover documentation.
• Support response services and projects.

Qualifications and skills

• Officer of the Watch (OOW) Unlimited.
• Proficiency in designated security duties.
• Must have officer experience, any rank considered.
• Navigation Training.
• Recent, international seagoing experience.
• Knowledge of Maritime risks and Merchant shipping.
• The ability to receive and assimilate a variety of information.
• The capability to work independently.
• Accustomed to working efficiently under pressure in challenging situations.

Terms and conditions

• Salary: £30,000 to £40,000 commensurate with experience, with performance based uplifts through employment
• Hours: Shifts consisting of: Early 0600-1430, Day 1400-2230 and Night 2200-0630, working 5 days on with 3 days off.
• Job type: Permanent
• Location: Global Operations Centre, Southampton (no remote working)

Our Mission-Vision

TO PREPARE, SUPPORT, RESPOND – FOR EVERY SEAFARER, EVERY VESSEL, EVERYWHERE.

Our Values - The Ambrey Way

• Accountable- “Safety first” is our promise, it’s the Ambrey way and we don’t compromise on compliance.
• Moral- We pride ourselves on doing the right thing and delivering on our promises with integrity.
• Bold- We value those who strive to master new things. We never stop learning, improving and pursuing the highest quality.
• Reliable- We always deliver. To us this means being dependable, responsive and agile in everything we do.
• Entrepreneurial- It’s our spirit. We innovate, explore, create and elevate. We have fun and celebrate while working hard.
• You, Me & Us- We know teamwork produces the best results for our clients. We are respectful, inclusive, empowering and compassionate.

The Job Description for this post will be subject to routine review and revision in order to meet the developmental requirements of the company. The post holder may be required to undertake additional appropriate duties as directed and required.

Job Type: Full-time

Pay: £30,000.00-£40,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Gym membership
• Health & wellbeing programme
• Private medical insurance
• Referral programme

Ability to commute/relocate:

• Southampton SO14: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you currently have the legal right to work in the UK on an indefinite basis (i.e. without any time limit or requirement for employer sponsorship)?
• Which of the following best describes your right to work status?

(For monitoring purposes only – all answers are treated equally)

☐ British or Irish citizen

☐ Indefinite Leave to Remain (ILR)

☐ EU Settled Status

☐ Dependent or partner visa with no time limit

☐ Other status providing indefinite right to work

• Please confirm that you understand and agree that any offer of employment will be conditional upon a satisfactory right to work check in accordance with UK Government requirements. If, following interview and offer, you are unable to evidence an indefinite right to work in the UK as required for this role, the offer may be withdrawn.

Education:

• GCSE or equivalent (preferred)

Experience:

• Officer (any rank): 1 year (required)
• SSO Ship Security Officer: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Navigation Training (preferred)
• Officer of the Watch (OOW) Unlimited (required)

Work authorisation:

• United Kingdom (required)

Location:

• Southampton SO14 (preferred)

Work Location: In person