Market Data Application support

Job Title: Application Support Engineer - Market Data Location: Bengaluru (Work from office only)

Position Type: Contract (Minimum 1 Year) Working In 3 Different Shifts In Rotation

• 6 am IST - 3 pm IST (2:30-11:30 CET summer time)
• 2 pm IST - 11 pm IST (10:30-19:30 CET summer time)
• 10 pm IST - 7 am IST (18:30-3:30 CET summer time)

Working also on weekends with compensation days, also in rotation

Tasks Perform pre-market checkout out critical applications and infrastructure.

Support both application functionality and data content; escalate data content issues to vendors

and/or internal developers.

Run-books and FAQs, for helpdesk.

Manage incident management process for Market Data issues.

Manage engagement with end users/vendors and helpdesk until problem is resolved.

Skills And Experience We Are Looking For Candidate should have relevant experience in the range of 3+ years.

Deep understanding of application configuration and troubleshooting, **proficiency in Windows

environment** Devops Experience (GitHub, CI/CD Pipelines) Experience of remote support (international), working with vendors for problem resolution.

Strong inter-personal and communication skills; making presentations to customer or client

audiences or professional peers and working independently on problem solving.

Fluent in English

Experience with scripting languages such as Perl, Python, Powershell. Preferred Qualifications Application product support specialist for Refinitiv, Bloomberg, Datastream, Factset , etc

**Deep understanding of application configuration and troubleshooting, experience of supporting

market data or trading desktop applications.** Understanding of Linux environment.

Experience with vendor data distribution systems like TREP, Elektron, Activ,, etc.

Financial Industry experience - Understanding of capital markets, experience with multiple asset

classes.