Market Development Manager

About the role

This role focuses on Account & Relationship Management within a Sales & Member Network environment. You will drive the acquisition, onboarding, and retention of sales members (distributors / independent business partners) to foster continuous network growth, while maintaining regular engagement with key sales members and team leaders to identify operational bottlenecks and provide tailored strategic and field support.

Key responsibilities

• Drive the acquisition, onboarding, and retention of sales members (distributors / independent business partners) to foster continuous network growth
• Promote and explain the company's membership policies, reward structures, and compensation plans to maximize member engagement and retention
• Maintain regular engagement with key sales members and team leaders to identify operational bottlenecks and provide tailored strategic and field support
• Organize and conduct training sessions, Opportunity Presentation Meetings (OPP), and recognition events to enhance product knowledge and sales capabilities
• Monitor and analyze key operational metrics including repurchasing rates, active ratios, and network growth to ensure sales revenue targets are consistently met
• Assist members in building and structuring their teams, optimizing organization flow, and driving up-selling and business conversion opportunities
• Serve as the primary liaison between sales members and internal teams (Product, Marketing, Legal, Logistics, Customer Service) to ensure smooth bonus settlements, order fulfillments, and event execution
• Gather field feedback and market dynamics to provide insights for improving compensation plans and marketing initiatives

About you

• Minimum 2+ years of experience in sales, account management, multi-level marketing (MLM), member operations, or distributor network management
• Deep understanding of sales reward structures (e.g., binary systems, unilevel plans, leadership bonuses) with strong ability to present and explain financial models clearly
• Exceptional interpersonal, public speaking, and presentation skills; proven ability to train, motivate, and build team cohesion
• Strong self-management skills with high resilience to pressure, focused on supporting partners to achieve performance milestones
• Prior experience in direct selling or membership network operations within the health supplements, biotechnology, or beauty & personal care industries
• Proficiency in CRM platforms, member back-office systems, and sales data analytics
• Experience in overseas market expansion or distributor network building (particularly within the Southeast Asian market)
• Proven track record in event planning and hosting (e.g., corporate seminars, recognition rallies, product launches)