Market Manager

We are Hiring a Market Relationship Manager into our Market Management team at Jensten, one of the UK's leading insurance broking and underwriting groups.

Led by our Head of Market Management, Santa Gascoigne, we're looking for a commercially minded relationship manager with strong analytical skills who enjoys building partnerships, solving problems, and delivering measurable business outcomes.

Offered on a Hybrid working arrangement, with ideally 3 days per week in London, you will be working closely with senior leadership, you'll manage and develop a panel of insurer relationships, identify growth opportunities, analyse performance data, and collaborate with stakeholders across the business to drive value and commercial success.

THE ROLE

• Managing key insurer partnerships and delivering against agreed objectives
• Using data and insight to support commercial decisions and growth initiatives
• Identifying new revenue opportunities and market developments
• Resolving market and operational challenges with internal and external stakeholders
• Supporting strategic projects and business improvement initiatives
• Monitoring market trends and regulatory developments

About You We’re looking for someone who is ambitious, organised and able to build relationships that drive tangible value for all stakeholders. Whether you’re doing a similar role and looking for the next move, or in a role with transferable skillsets, we’d love to hear from you.

You'll also bring strong/Advance Excel and analytical skills, excellent stakeholder management capabilities, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced environment.

This is an excellent opportunity to join a growing, acquisitive business and play a key role in shaping insurer partnerships and commercial performance. Jensten is a £600m diversified Group operating across retail broking, Lloyd’s & London market, broking, schemes, and underwriting. Growing organically and fast through acquisition, we are backed by Bain Capital, one of the world’s leading investment firms.

Rewards & Benefits When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

Competitive salary with an annual pay review, strong bonus scheme and car allowance

Hybrid working with 3 days based in the office

27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays

Auto enrolment into our excellent pension scheme (5% employer matched contribution)

Flex-benefits- A range of flexible benefits to choose from, that are most important to you

Group Life Assurance cover

3 months Maternity, Paternity & Adoption leave all fully paid

Professional qualification study support relevant to your role and career

Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.

Holiday purchase scheme- up to 5 days annually

About Us: Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.

Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.

Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide.

Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.

We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business