Marketing Admin Assistant

1. Marketing Administration

• Assist with day-to-day Sales & Marketing administrative work.
• Prepare, organise and maintain marketing documents, forms and records.
• Assist in compiling weekly and monthly marketing updates.
• Help prepare simple reports, lists and summaries for management review.
• Follow up and organise documents required from sales agencies and marketing partners.

2. Data Entry & Record Keeping

• Key in and update sales and marketing data into Excel / Intsoft / HIMs / company systems.
• Maintain and update
• Customer / lead databases
• Agency contact lists
• Sales and booking records
• Lead tracking records
• Marketing campaign records
• Event attendance and enquiry records

3. Filing & Document Management

• Maintain proper physical and digital filing systems.
• Organise documents according to project, agency, campaign and date.
• Scan, rename and save documents into designated folders.
• Ensure important documents can be easily retrieved when required.
• Assist with maintaining a proper filing structure for Sales & Marketing.

4. Lead & Customer Data Support

• Assist in updating incoming leads from Facebook, WhatsApp, website and other marketing channels.
• Categorise and maintain lead information according to the company's requirements.
• Assist in updating lead status such as Hot / Warm / Cold / Follow-Up / Converted.
• Help ensure follow-up information is properly recorded.

5. Marketing Campaign & Event Support

• Support the team with basic coordination before and after marketing activities.