Marketing and Admin Supervisor

About the role

The Marketing & Admin Supervisor is responsible for overseeing and coordinating the marketing, administrative, tenant relations, facility support, and operational coordination activities. The position ensures that marketing initiatives are effectively implemented to increase customer awareness, foot traffic, sales opportunities, and tenant engagement, while maintaining efficient administrative operations. The role also serves as a key coordination point between Management, tenants, housekeeping personnel, restaurant teams, suppliers, customers, and other stakeholders.

Key responsibilities

• Develop and implement marketing plans and promotional activities
• Prepare a monthly marketing calendar covering social media campaigns, promotions, events, special offers, and other customer engagement activities
• Coordinate with restaurant management and relevant personnel regarding promotions, product launches, special events, and marketing requirements
• Manage and coordinate social media content, including promotional posts, events, product features, restaurant offerings, tenant features, and customer engagement activities
• Coordinate the preparation of marketing materials such as posters, banners, flyers, digital advertisements, promotional materials, and other collaterals
• Monitor the performance of marketing campaigns and prepare periodic reports on reach, engagement, customer response, and other relevant results
• Coordinate events and activations at its establishments, including planning, supplier coordination, promotional activities, and post-event evaluation
• Serve as the primary administrative coordination point between Management and tenants and maintain professional and positive relationships with all tenants
• Receive, document, coordinate, and monitor tenant concerns, requests, complaints, and operational issues
• Prepare and maintain the rotation and duty schedule of housekeeping personnel assigned

About you

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field
• At least 2 years of experience in sales and marketing, preferably in food & beverage, hospitality, or leisure/entertainment industries
• Proven track record of meeting sales targets and managing marketing campaigns
• Strong skills in social media management and basic content creation (photos, captions, simple graphics/videos)
• Excellent communication, negotiation, and interpersonal skills
• Highly organized, proactive, and able to manage multiple outlets/brands simultaneously
• Willing to work flexible hours, including weekends and holidays, as required by events and promotions
• Own transportation and valid driver's license is an advantage