Marketing and Creative Associate

About the role

This role is responsible for assisting in the delivery of digital marketing campaigns across Meta, Google, and LinkedIn, while supporting content creation and optimisation in line with strategic objectives. This position manages Resolve's social media presence, contributes to SEO and email marketing initiatives, and collaborates with agency partners to drive franchisee success. The role requires strong technical skills in design, analytics, and CMS tools, paired with excellent communication, problem-solving, and organisational abilities to ensure impactful marketing outcomes.

Key responsibilities

• Assist in the delivery and set up of digital marketing campaigns (Meta, Google, LinkedIn)
• Support content creation across social media and website in line with strategy
• Optimisation of campaigns based on campaign tracking and reporting
• Management of Resolve social media accounts with engaging content
• Work alongside agency partner to support strategies for Franchisees
• Support with the set up of Google Business Manager & Social Media profiles for new Franchise businesses
• Assist with email marketing campaigns including copy, segmentation, performance tracking
• Support SEO initiatives through content optimisation and CMS updates
• Help maintain and optimise the Resolve website content and landing pages alongside the Marketing Co-ordinator
• Support Marketing co-ordinator with lead management troubleshooting and optimisations

About you

• Experience with graphic design software (Adobe Creative Suite, Canva)
• Strong knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
• Familiarity with Google Analytics, Google Ads, and social media platforms (Meta for Business, LinkedIn)
• Basic understanding of content management systems (WordPress advantageous)
• Basic understanding of marketing automation platforms
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Detail-oriented with excellent organisational and time management skills
• Ability to manage multiple projects simultaneously and meet deadlines
• Creative thinking with a results-driven mindset