Marketing & E-Commerce Intern

Company: Buah Maju Sdn Bhd
Location: Flexible / Remote-hybrid — in-store visits required 1–2 days per week
Type: Internship
Duration: 3–6 months, negotiable

About the Role

We're looking for a versatile, self-driven intern to support our premium gifting fruit store across content creation, marketing, e-commerce, and day-to-day operations. This is a hands-on generalist role — ideal for someone who wants broad business exposure rather than a narrowly defined function. You'll work closely with the directors and store team, with most tasks doable remotely and occasional in-person time at the store for content shoots, stock checks, and operational coordination.

Job Scope & Responsibilities

Content Creation & Social Media

• Plan and create content (photos, short videos/reels, captions) showcasing products, freshness, and behind-the-scenes store life
• Manage and grow social media accounts (Instagram, TikTok, Facebook, XHS, etc.) — posting schedule, stories, engagement with followers/comments
• Develop simple content calendars and campaign ideas (seasonal fruit promos, festive bundles, etc.)

Marketing & Promotions

• Support marketing campaigns — promotions, discounts, collaborations with other small businesses or influencers
• Design simple marketing materials (posters, flyers, WhatsApp broadcast messages) using tools like Canva
• Track basic performance metrics (likes, reach, engagement, promo redemption) and suggest improvements

E-commerce

• Help maintain and update the online store (product listings, prices, photos, descriptions) on platforms used (e.g. website, Shopee, Lazada, Grab, Foodpanda, WhatsApp catalog)
• Monitor online orders and help coordinate fulfillment with the store team
• Suggest improvements to the online shopping experience

Operations Management Support

• Assist with basic inventory tracking and stock reordering reminders
• Help organize simple SOPs/checklists for store processes (opening/closing, restocking, hygiene)
• Support with vendor/supplier coordination and basic admin tasks
• Occasionally assist in-store with light operational tasks during visits (checking freshness/quality, observing customer flow, improving store vibes)

General

• Provide ad-hoc support on small projects as the business needs (e.g. customer feedback surveys, competitor research, simple sales tracking)

Requirements

• Currently pursuing or recently completed a diploma/degree in Business, Marketing, Communications, E-commerce, or a related field
• Comfortable using or willing to learn: Canva, Instagram/TikTok/Facebook/XHS Business tools, AI tools, basic spreadsheets (Excel/Powerpoint/Google Sheets)
• Good written communication skills — able to write engaging, on-brand captions and messages
• Organized, proactive, and comfortable managing multiple small tasks with minimal supervision
• Able to commute to the store 1–2 times per week for content shoots and operational check-ins
• Interest in retail, F&B, or small business operations is a plus
• Bonus: basic photography/videography or short-form video editing skills (CapCut, InShot, etc.)
• Bonus: prior experience with e-commerce platforms (Shopee, Lazada, Shopify, Storehub, Grab, Foodpanda, etc.)

What You'll Gain

• Real, end-to-end exposure to running a retail & e-commerce business
• Ownership of visible content and campaigns you can add to your portfolio
• Flexible, remote-friendly working arrangement
• Direct mentorship from the directors & store management team

How to Apply

Interested candidates can send their resume and a short note on why they're a good fit to [email protected] or +60176208233. Portfolio links (social media pages, past content, or design work) are a plus but not required.