MARKETING & STUDIO EXPERIENCE EXECUTIVE

MARKETING & STUDIO EXPERIENCE EXECUTIVE

Sugar Boxing Orchard
Full-Time | Earn up to $3,500/month

Want to build a career in marketing while working inside a fitness and lifestyle brand?

Sugar Boxing is looking for a Marketing & Studio Experience Executive to join our Orchard team.

This is a hands-on marketing role.

You'll help us attract new customers, create content, execute campaigns, grow our social media presence and turn interest in Sugar Boxing into people actually walking through our doors.

Unlike a traditional office-based marketing position, you'll work directly inside the business.

You'll see the content you create, campaigns you launch and leads you generate turn into real customers.

WHAT YOU'LL DOSOCIAL MEDIA & CONTENT

You'll help tell the Sugar Boxing story every week.

You'll:

• Create content for Instagram and TikTok
• Film classes, coaches, members and studio moments
• Create Reels, Stories and simple social posts
• Help plan our weekly content calendar
• Capture behind-the-scenes content
• Create content around events, challenges and promotions
• Collect testimonials and member stories
• Work with coaches to create fitness-related content
• Keep our social channels active and relevant
• Track which content performs best and use that information to improve future content

You don't need to be a professional videographer.

But you should understand social media, be comfortable filming on a phone and have a good eye for content.

MARKETING CAMPAIGNS

You'll help us take marketing ideas from concept to execution.

This could include:

• New customer promotions
• Trial campaigns
• Referral campaigns
• Member challenges
• Events
• Partnerships
• Seasonal promotions
• Email and WhatsApp campaigns
• Customer reactivation campaigns
• In-studio marketing

You'll help prepare the campaign, launch it, communicate it to customers and track the results.

We don't just want to know whether a post received likes.

We want to know:

Did it generate enquiries?

Did people book trials?

Did those trials become customers?

That's how we think about marketing.

LEAD GENERATION & CUSTOMER ACQUISITION

A major part of this role is turning marketing activity into customers.

You'll:

• Respond to enquiries generated from our marketing
• Contact new leads
• Book prospects into trial classes
• Follow up with trial customers
• Recommend suitable Sugar packages
• Convert interested customers into members
• Follow up with customers who haven't purchased
• Re-engage previous customers
• Support package renewals
• Maintain an organised lead pipeline

You'll learn the entire customer journey:

Marketing → Lead → Trial → Customer → Member → Referral

You won't just learn how to generate leads.

You'll learn what happens after the lead arrives.

COMMUNITY MARKETING

Some of our best marketing happens inside the studio.

You'll help create a community that people want to talk about.

This includes:

• Getting to know our members
• Identifying great customer stories
• Encouraging referrals
• Supporting member events
• Helping organise studio challenges
• Building relationships with nearby businesses and communities
• Supporting collaborations and partnerships
• Finding opportunities to introduce new people to Sugar

STUDIO EXPERIENCE

Because you'll work from our Orchard studio, you'll also be part of the day-to-day customer experience.

You'll:

• Welcome customers and first-timers
• Help customers with bookings and enquiries
• Support class check-ins when required
• Make sure trials receive a great first experience
• Work closely with our coaches
• Help maintain the presentation and atmosphere of the studio
• Support the team during busy class periods

Everyone at Sugar contributes to the customer experience.

YOU'LL LEARN MORE THAN SOCIAL MEDIA

One of the biggest differences between this role and a typical junior marketing position is that you'll be able to see the commercial impact of your work.

You'll gain hands-on experience across:

Social Media

Content Creation

Digital Marketing

Campaign Execution

Lead Generation

Sales & Conversion

Customer Experience

Events & Partnerships

Community Building

Marketing Analytics

You'll learn how a fitness brand actually acquires, converts and retains customers.

WHAT SUCCESS LOOKS LIKE

You'll work towards measurable targets including:

• Marketing leads generated
• Trial bookings
• Trial attendance
• Trial-to-customer conversion
• New customer revenue
• Customer reactivations
• Referral leads
• Studio attendance
• Social media output
• Campaign performance

We want someone who understands that great marketing ultimately needs to create business.

WHO WE'RE LOOKING FOR

This role could be particularly suitable for someone starting their career in:

Marketing, Digital Marketing, Communications, Media, Business, Hospitality or Sport Management.

You may be a great fit if you:

• Love social media and understand current content trends
• Enjoy creating content
• Are comfortable using Instagram and TikTok
• Have a good eye for photos and videos
• Enjoy speaking with people
• Are confident communicating through WhatsApp, phone and face-to-face
• Are organised and good at following up
• Are comfortable working towards measurable targets
• Have ideas and aren't afraid to suggest them
• Take initiative
• Enjoy fitness, wellness or lifestyle brands
• Want to learn how marketing actually drives a business

Previous marketing experience is useful but not essential.

We're open to recent graduates and early-career applicants.

More importantly, we're looking for someone who is creative, commercially curious, confident with people and willing to learn.

Marketing & Lead Generation

Generating qualified enquiries, trial bookings and campaign results.

Customer Conversion

Helping turn trials and enquiries into paying customers.

Studio Growth

Growing attendance, reactivating customers and contributing towards overall studio performance.

The idea is simple:

When the marketing you help create grows the business, you share in the upside.

CAREER DEVELOPMENT

This role is designed for someone who wants to develop.

As the business grows, there are opportunities to progress towards roles such as:

Marketing & Studio Experience Executive

↓

Marketing Executive / Senior Executive

↓

Brand & Marketing Manager

↓

Marketing / Growth Lead

Sugar Boxing is part of Active Fitness, giving you exposure to multiple fitness concepts and opportunities to work across a growing fitness business.

ABOUT SUGAR BOXING

Sugar Boxing is a boutique fitness experience combining boxing, music, lighting, movement and community.

We're building more than a place to exercise.

We're building a brand people want to be part of.

And we're looking for someone who wants to help us grow it.

APPLY

Send us your CV together with a short introduction about yourself.

If you've created content before, we'd also love to see it.

You can include your Instagram, TikTok, portfolio, school projects or examples of content you've created.

Tell us why you're interested in marketing, fitness and Sugar Boxing, and what you think you could bring to the brand.

Pay: $2,800.00 - $3,500.00 per month

Benefits:

• Gym membership
• Promotion to permanent employee

Work Location: In person