Marketing Assistant

JOB SUMMARY

TriSeed Software Inc. is looking for a Marketing & Customer Support Assistant who will support our marketing, lead generation, customer inquiries, and day-to-day marketing operations.

The ideal candidate is organized, proactive, tech-savvy, and comfortable using AI and automation tools to streamline workflows, reduce repetitive tasks, and improve productivity.

KEY RESPONSIBILITIES

Marketing & Lead Generation

• Assist with day-to-day marketing activities, campaigns, research, and marketing initiatives.
• Manage and monitor active campaigns, lead lists, and lead sources using GoJiberry or similar tools.
• Track campaign performance, including connections, replies, interested leads, and metrics.
• Monitor lead conversations and identify inquiries or opportunities requiring follow-up.
• Conduct outreach to potential customers and business partners through email and other channels.
• Maintain accurate and organized lead and campaign records.

Website & Email Support

• Monitor and respond to inquiries received through the company website and official email channels.
• Provide timely, professional, and accurate responses to prospective clients and other inquiries.
• Identify and qualify potential leads from incoming inquiries and coordinate with the appropriate team members.
• Track inquiries, follow-ups, and lead status to ensure opportunities are properly managed.
• Assist with customer concerns and coordinate with internal teams when further assistance is required.

Task & Project Coordination

• Manage and update assigned tasks using Linear or similar project management tools.
• Track the status of tasks and ensure work is properly documented.
• Maintain notes and updates for ongoing tasks.
• Coordinate the reassignment and follow-up of open tasks when necessary.
• Help monitor deadlines, priorities, and pending deliverables.

AI & Workflow Automation

• Use AI tools and automation platforms to streamline marketing, administrative, customer support, and lead generation tasks.
• Identify repetitive or manual processes that can be improved through AI and automation.
• Create and optimize AI-assisted workflows to improve efficiency and reduce manual work.
• Stay updated with relevant AI tools and explore practical ways to integrate them into daily operations.

General Marketing & Administrative Support

• Assist in preparing marketing materials, reports, presentations, and other marketing-related documentation.
• Support social media and content-related activities when needed.
• Maintain organized marketing files, records, and databases.
• Perform other marketing, customer support, and administrative tasks as assigned.

QUALIFICATIONS

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field is preferred.
• At least 1–2 years of relevant experience in marketing, lead generation, customer support, sales support, or marketing operations.
• Strong written and verbal English communication skills.
• Comfortable handling professional communication and website inquiries.
• Familiarity with sales automation, CRM, email management, and project management tools.
• Experience with GoJiberry, Linear, or similar platforms is a plus.
• Proficient in using AI tools to streamline, automate, and improve repetitive tasks and workflows.
• Able to identify opportunities where AI and automation can improve efficiency and reduce manual work.
• Strong organizational and time-management skills.
• Detail-oriented and capable of managing multiple priorities.
• Proactive, resourceful, and able to work independently in a remote environment.
• Willingness to learn new tools, systems, and processes.
• Experience with Canva and other content creation/editing tools is a plus.

HOW TO APPLY

Kindly send your updated resume to: [email protected]

Subject:
Marketing Assistant Application

Pay: Php15,000.00 - Php21,000.00 per month

Work Location: Remote