Marketing Automation Developer

Who you are

• 3–5 years of email development experience: coding and maintaining email templates or design systems
• Expert-level email development: Proficient in HTML/CSS for email with deep knowledge of responsive design, email client quirks, and advanced techniques
• Interactive email techniques: Experience building dropdowns, carousels, AMP for email, and other interactive elements
• Marketing automation expertise: Proven experience building complex, multi-channel automation flows in platforms like Braze, Iterable or Salesforce Marketing Cloud
• Experience with Taxi for Email or other EDS platform
• Advanced scripting: Strong skills in Liquid, webhooks, and other marketing automation scripting languages
• SQL proficiency: Ability to write complex SQL queries for segmentation and reporting
• API integration: Experience integrating external platforms using APIs beyond standard supported integrations
• Problem-solving: Exceptional troubleshooting skills for niche email and platform issues
• Technical architecture: Ability to translate business requirements into technical solutions
• Automation mindset: Strong instinct for identifying manual processes that can be automated and implementing scalable solutions
• Background in data visualization and custom reporting
• Understanding of relational databases and data architecture
• Experience managing technical projects and cross-functional stakeholder requests
• Passion for staying current on marketing technology innovations and best practices
• Familiarity with AI tools for marketing (generative AI, predictive models, content optimization)
• Experience building internal tools or documentation systems for marketing teams
• Knowledge of no-code/low-code automation platforms (Zapier, Make, etc.)

What the job involves

• We're looking for a Marketing Developer to join our Growth & Lifecycle Marketing team
• This is a 18-month fixed term contract position. This is a highly technical role that sits at the intersection of marketing, development, and data
• You'll be the technical anchor for our multi-channel lifecycle marketing programs, building sophisticated automation systems, creating interactive email, in-app and web experiences, and ensuring our marketing technology stack runs smoothly
• As our Marketing Developer, you'll work closely with marketers, designers, and engineers to translate business needs into technical solutions. You'll be the subject matter expert on our marketing automation platform (Braze) and push the boundaries of what's possible in lifecycle marketing
• Create and maintain our email templates and email design system
• Build interactive email experiences, including dropdowns, carousels, and AMP for email
• Code advanced techniques like background images, device targeting, and dark mode support
• Provide development guidance and support to the Lifecycle Marketing team for email and in-app message builds
• Stay current on industry changes and email client support updates
• Act as SME on email and in-app message feasibility, scope creative designs, and explain channel nuances
• Troubleshoot and resolve complex email, in-app and web template issues
• Design and build complex, multi-channel automation journeys in Braze
• Manage platform administration, including roles, users, and account settings
• Create and maintain custom HTML templates for in-app messaging
• Write Liquid for complex personalization and dynamic content
• Develop custom scripts (webhooks, advanced Liquid logic) to extend platform capabilities
• Integrate external tools and platforms using APIs beyond native supported integrations
• Test and support platform-side requirements for integrations (API requirements, custom attributes)
• Provide solution design and support for non-Lifecycle teams utilizing our marketing tools
• Implement advanced personalization logic, including for loops, connected content, and catalogs
• Write SQL queries for complex use cases and data extraction
• Create advanced segmentation strategies
• Build custom reports and data visualizations
• Design technical solutions based on our relational database structures
• Evaluate, implement, and optimize AI tools that improve marketing efficiency and campaign performance, including personalization, audience segmentation, predictive analytics, A/B testing, and forecasting
• Build automated workflows and integrations between AI tools and our marketing tech stack to cut manual work and automate data flows and reporting
• Create scoping tools, templates, and self-service solutions that let marketers estimate timelines and resources and run campaigns independently
• Train the team on new automation tools and document best practices for AI-powered workflows
• Manage the Lifecycle Marketing JIRA board and assign requests from cross-team partners
• Translate business needs into technical solutions
• Maintain deep links code snippets for use in templates
• Serve as the technical SME for email and lifecycle marketing platforms

Benefits

• Retirement savings matching plan through Wealthsimple Work
• Company equity for full-time employees
• Access to Premium Client perks, including personal finance learning & advice and a boosted interest rate on deposits
• Paid parental leave (6 months topped up to 100% of salary)
• 20 vacation days per year
• 90 Days Away program
• Top-tier health benefits
• Life & disability insurance
• Generous sick and mental health days
• Employee resource plan including services like RMT, psychology, and physiotherapy
• Up to $5,000 per year for mental health supports
• Gender Affirmation benefits
• Up to $1,500 per year for professional development
• Up to $1,500 per year for wellness and home office expenses
• Employee resource groups
• Social impact hours