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Marketing Communication (MarCom) Intern

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Onsite

Marketing Communication (MarCom) Intern

citizenM Kuala Lumpur Bukit Bintang

Marketing Communication (MarCom) Intern

Skills

Data Analysis

20 days ago

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Important information


Contract type:

Internship

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work mode:

Onsite

Published on:

7 October 2026

What they need


As a MarCom Intern, you will support the development and execution of marketing and communication activities to enhance the hotel's brand awareness, reputation, and business performance. You will gain hands-on experience in content creation, social media, digital marketing, promotional activities and events, while working closely with the Sales team and other hotel departments to deliver engaging and consistent brand communications.

Key Responsibilities

  • Content Creation - Assist in creating engaging content, including photos, videos and copy, for hotel outlets including F&B, rooms and events. Support the preparation of artwork, flyers, social media collateral and internal communications in line with hotel and brand guidelines
  • ·Digital Marketing & Social Media - Assist with the planning and execution of social media and digital marketing activities. Support the management and updating of the hotel's social media accounts, including responding to comments and messages where required. Assist in updating website and other online platforms
  • Public Relations & Media Liaison - Assist in preparing content and materials for public relations activities, events and promotions. Support media-related activities and liaise with relevant internal teams when required
  • Promotional Activities & Events - Assist in coordinating and executing hotel promotional activities, campaigns and events. Support the coordination of VIPs, media and other stakeholders during special events and promotions
  • Analytics and Reporting - Assist in preparing weekly and monthly marketing and social media performance reports. Monitor social media performance, competitor activities and relevant industry trends
  • Collaboration and Administration - Work closely with the Sales team, Front Office, Food & Beverage and other departments to support marketing activities. Assist with marketing calendars, purchase requests, filing and other marketing administration
  • Learning & Development - Participate in marketing and communication projects to gain practical exposure to hotel marketing, digital communications, content creation and commercial activities
  • Any other duties may be assigned by the Management from time to time.

Qualifications & Requirements:

  • Currently pursuing a Diploma / Degree in Marketing, Marketing Communications, Mass Communication, Hospitality, Business or any related field
  • Are able to communicate in English, both verbal and written
  • Have an interest in marketing, social media, content creation and communications
  • Are creative and have an eye for engaging content and visual presentation
  • Are familiar with social media platforms and basic content creation tools
  • Are self-motivated, willing to learn and able to work independently
  • Can multi-task and work in a fast-paced environment
  • Have good communication and interpersonal skills
  • Are organised, detail-oriented and able to meet deadlines
  • Hospitality or Hotel Industry experience will be an added advantage

We…

  • offer you a mobile job, never dull or standard, in a global hotel company
  • offer you a special training program and a personal development plan
  • give you hands-on experience in hotel marketing and communications
  • expose you to content creation, social media, digital marketing, events and promotional activities

Your shift:

  • Flexi Hours 08:00 – 17:00; 09:00 – 18:00; 10:00 – 19:00 (including 1 hour meal break)

Pay: From RM1,000.00 per month

Benefits:

  • Free parking
  • Professional development

Work Location: In person

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