Marketing Communication Officer

Company description:

The Hong Kong Jockey Club

Job description:

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Sports Business Division is central to the Club's overall aspiration to become a globally recognised sports and entertainment brand, with world-class horse racing at its core. The Division's overarching focus is to deliver sustainable growth of the Club's sports business, deepen customer engagement, and contribute to position the Club as a leading global sports and entertainment brand to enable its commitment to social betterment. Its strategy is delivered through three pillars: broadening the fan base and prospecting new customers, growing the sports wagering business, and building the Club's brand and commercialising its assets.

Job Summary

The job holder is responsible for planning, coordinating, and executing events and public engagement campaigns that enhance the Club's image and improve customer experience across various stakeholder groups. The job holder involves assisting with event operations, managing vendor relationships, and supporting engagement activities. Additionally, the job holder will handle budget-related tasks, provide administrative support, and collaborate with internal teams to ensure seamless execution of events and effective communication.

The Job

• Assist with event operations and handle inquiries from customers
• Coordinate with internal and external vendors to ensure smooth event execution
• Support preparation and operation of events, managing budgets and handling finance-related tasks, including invoices and payments
• Prepare management reports and assist with ad-hoc projects as needed
• Ensure compliance with relevant policies and legal requirements
• Collaborate with various stakeholders to deliver an exceptional customer experience
• Ensure compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club's business
• Undertake other duties as assigned by Manager

About You

• Bachelor's degree in marketing, advertising, or a related field
• Minimum of 3 years of working experience in digital advertising or media agencies
• Strong knowledge of digital marketing planning and strategy development
• Familiarity with digital advertising agency processes and workflows
• Knowledge of horse racing and passion for the sport will be considered an advantage
• Good command in both written and spoken English and Chinese
• Strong understanding of digital marketing channels and platforms
• Proficiency in content management systems and social media management tools
• Knowledge of website development and user experience principles
• Familiarity with digital advertising and analytics tools
• Proficiency in MS Office Suite
• Familiar in HK media scene

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [email protected].

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.