Marketing Executive/ Supervisor

ABOUT YONMING GROUP

Yonming Group is an established and growing organisation with a strong presence in the automotive and industrial parts industry. With an expanding business network and operations across multiple locations, the Group continues to strengthen its business capabilities through operational excellence, professional management and continuous development of its people.

As part of our continued growth, we are looking for a driven, customer-focused and results-oriented Marketing Executive / Marketing Supervisor to join our Sales team.

This is an excellent opportunity for a sales professional who is passionate about building customer relationships, growing sales and gaining broader exposure in the automotive and truck spare parts industry.

KEY RESPONSIBILITIES

Sales & Customer Relationship Management

• Serve walk-in customers and conduct customer visits to maintain strong and lasting customer relationships.
• Develop and maintain good relationships with existing customers while identifying opportunities to acquire new customers.
• Respond promptly and efficiently to customer enquiries and requests, ensuring a high level of customer satisfaction.
• Understand customer requirements and recommend suitable products based on their needs.
• Handle sales enquiries, quotations, negotiations and follow-ups to achieve sales targets.
• Accurately process and manage customer orders to ensure timely fulfilment.
• Answer and handle phone calls professionally while providing excellent customer service.
• Follow up with customers on quotations, orders, deliveries and other sales-related matters.

Sales Operations & Product Management

• Manage and oversee inter-branch parts ordering to ensure smooth operations and product availability.
• Create, process and maintain accurate sales and purchase documentation in accordance with company standards.
• Develop comprehensive knowledge of the company's products, brands and product applications to better assist customers.
• Continuously improve knowledge of trucks, automotive parts and company products to provide better assistance to customers and internal teams.
• Monitor product availability and coordinate with relevant departments to ensure customer requirements are fulfilled efficiently.
• Support sales activities, promotions and other initiatives organised by the company.

Front Desk & Administration

• Assist in front-desk operations by ensuring a welcoming, professional and customer-friendly environment.
• Carry out administrative duties including filing, data entry, documentation and record management.
• Ensure all sales transactions and customer information are accurately recorded and properly maintained.
• Work closely with the warehouse, purchasing, accounts and operations teams to ensure smooth order fulfilment and customer service.

Team Leadership – Sales Supervisor

• Lead, guide and motivate the sales team to achieve individual and branch sales targets.
• Monitor sales performance and provide coaching and guidance to team members where required.
• Assist the Branch Manager / Management in implementing sales strategies and improving business performance.
• Monitor customer development, sales activities and market opportunities within the assigned territory.
• Ensure the sales team maintains good customer service standards and follows company policies and procedures.
• Undertake other tasks and responsibilities as assigned by superiors from time to time.

REQUIREMENTS

• Diploma / Degree in Business, Marketing, Automotive or related field is preferred.
• Experience in B2B sales is preferred.
• Experience in the automotive, truck or spare parts industry is an added advantage.
• Strong communication, negotiation and customer relationship management skills.
• Self-motivated, target-oriented and results-driven.
• Good knowledge of automotive/truck parts and willingness to learn new products.
• Able to work independently and as part of a team.
• Willing to conduct customer visits and travel when required.
• Possess a valid driving licence and own transport will be an added advantage.
• For Sales Supervisor, experience in leading or supervising a sales team will be an advantage.
• Good command of English and Bahasa Malaysia; Mandarin is an added advantage.

⭐ WHY JOIN US?

💰 Competitive Salary & Attractive Sales Incentives
🎁 Yearly Bonus
📈 Twice-Yearly Increment Evaluation
🚀 Career Growth Opportunities
🏆 Sales Performance & Incentive Opportunities
👥 Team Leadership & Management Exposure
📚 Training & Professional Development Opportunities
🏥 Medical Benefits