Marketing Operations Analyst

Who you are

• You're the person who notices the routing rule that broke on Tuesday before anyone else does. You like owning a system end to end, you work independently, and you'd rather automate a recurring problem than fix it by hand every week.
• You're comfortable pushing back on Marketing, SDRs and Sales when a shortcut will cost data quality later.
• Stream is a scale-up, so things move quickly and not every process is documented yet. If you want a fully defined stack and a ticket queue, this probably isn't the role
• 3+ years in marketing operations, revenue operations or platform management at a B2B SaaS company
• Hands-on Salesforce experience, including campaigns, leads, routing and basic admin
• Experience owning a marketing automation platform: workflows, campaigns, segmentation and lead scoring or grading
• Experience designing lead routing and the lead lifecycle, including SLA tracking
• Experience using AI tools to analyze data and turn it into clear actions
• Strong attention to detail, and a record of catching data and routing problems before stakeholders do
• Clear communication, and the confidence to set and enforce best practices across Marketing, SDR and Sales
• Salesforce Marketing Cloud, and migrating between marketing automation platforms
• Outreach and sales engagement tooling, including deliverability and domain reputation
• BigQuery and Looker, or comparable warehouse and BI tools
• Building automated health checks for marketing data flows instead of manual spot checks
• Full-funnel SaaS operations across Marketing, Sales and Customer Success
• Marketing attribution
• Automating repetitive marketing operations work, including with AI tools
• Startup experience
• Experience with lead routing tools like Default

What the job involves

• We're looking for a Marketing Operations Analyst to join Stream on our mission of elevating the quality of apps for billions of users globally. You'll own the lead-management, outreach and marketing technology setup that Marketing, SDRs and Sales rely on every
• You'll own Stream's marketing technology and lead-management setup end to end. In practice that means every inbound lead routes to the right person, SDRs follow up within SLA, marketing automation and outreach tooling run reliably, and funnel data is accurate enough that people trust the dashboards instead of arguing about them.
• You'll work with Marketing, Sales Development, Sales, Customer Success and Data Engineering, plus our automation, outreach, enrichment and deliverability vendors. You report to the VP of Revenue Operations. The bar is simple: when something breaks, you know before Marketing or the SDR team tells you
• Own lead routing: design and run the lead lifecycle end to end, with SLA tracking, so no inbound lead is lost, misrouted or left untouched
• Run marketing automation and outreach: campaign operations, list management, data plumbing and email deliverability, plus helping SDRs get the most out of outbound tools like Nooks
• Build monitoring: set up checks on routing, follow-up, outreach and marketing data flows, so failures and slowdowns show up here first
• Keep the data trusted: maintain accurate marketing and funnel data, and core dashboards that work for both daily operations and analysis
• Govern Salesforce: manage marketing objects, fields, permissions and integrations with good security hygiene
• Automate the friction: simplify and automate lead-management and marketing operations workflows instead of absorbing recurring manual work
• Bring solutions: flag risks, gaps and recommendations to Marketing and Revenue Operations early, with a proposed fix attached

Benefits

• Equipment & Resources: Computers, standing desks, headphones, and other specialized tools are available for you to be successful
• Paid Vacation: Generous time off on top of observing several national holidays
• Stock Options: You get a piece of ownership in Stream. Stock options are granted to all full-time employees
• Health Coverage: We offer comprehensive healthcare, dental, and vision plans, plus generous parental leave (US only)
• Outings and parties: We like to have fun together! Team outings and parties are regular events around here
• Team Lunch and Snacks: Stream provides in-office daily team lunches and a stocked kitchen with tasty snacks and craft coffee
• 401k: Plan for your retirement through the company offered 401k (US only) or the local pension scheme in Amsterdam, to which Stream will make a contribution
• Commuter Benefits: Employees receive free Office parking and transportation benefits
• Monthly fitness stipend: We value the health and well being of our employees