Marketing Operations Associate

Who you are

• The ideal candidate will have a strong background in project management, a keen eye for detail, and strong initiative. They will also have experience or exposure to digital media and paid campaigns, building and maintenance of a martech stack, and working cross functionally across timezones
• We encourage you to apply even if you don’t tick all of the boxes. We value potential, adaptability, and a strong drive to learn just as much as past experience. If you’re excited about this role, we’d love to hear from you!
• Up to 2 years of experience in marketing or operations, project or digital media management, or a similar role
• Strong organisational skills with the ability to manage multiple projects and priorities simultaneously
• Excellent attention to detail, time management, and problem-solving abilities
• Strong communication and interpersonal skills with the ability to collaborate effectively across teams and across time zones
• Experience in managing budgets, timelines and roadmaps, and vendor relationships
• Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on operational excellence with strong initiative

What the job involves

• We are seeking a highly organised and detail-oriented Marketing Operations Associate to help build best-practice playbooks and processes cross-functionally, and provide critical operational support across various marketing initiatives including digital media, paid-campaigns, events and sponsorships, and communications and partnerships
• This role will be responsible for ensuring smooth and efficient processes across the marketing team, offering operational and organisational assistance to enhance productivity, activation execution, and drive maximum value from our martech stack
• Assist in the planning, coordination, and execution of marketing campaigns across digital and traditional platforms, including paid campaigns
• Manage timelines, resources, and deliverables for campaigns to ensure deadlines are met
• Monitor the effectiveness of marketing campaigns, reporting on metrics to identify areas for optimisation
• Coordinate logistics for marketing events, including conferences, sponsorships, webinars, merchandise and internal/external meetings, primarily for our UK&I and EMEA activations
• Manage vendor relationships, negotiate contracts, and handle event-related communications
• Ensure seamless execution of events by overseeing event timelines, budgets, and staffing
• Collaborate with internal teams and external partners to support strategic partnerships and sponsorships
• Support the Creative Studio with by organising co-branded marketing materials and activations aligned with partnership goals
• Provide administrative support to the marketing and business development leadership team, including meeting preparation, briefing documents and preparing reports
• Maintain marketing documentation, databases, and project management systems to ensure team efficiency
• Support the tracking of budgets and expenses related to marketing activities, providing regular updates to leadership
• Assist in managing internal communications to ensure cross-functional alignment with other departments
• Develop and implement operational workflows to streamline marketing activities and improve team productivity
• Identify and resolve bottlenecks in project timelines and processes, ensuring smooth execution of initiatives
• Create and maintain process documentation, ensuring consistency and clarity across the marketing team

The application process

• Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:
• 45 minutes with our Content Strategists
• 45 minutes with the Head of Marketing with a live situational exercise. No preparation required

Benefits

• 🏖️ 33 holiday days: Including public holidays which you can take when works for you
• 👨‍👩‍👦 Generous family-friendly policies
• 🏥 Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner Benefits include discount with Waitrose, Mr&Mrs Smith and Peleton
• 🚗 Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
• 🎗️ 16 hours paid volunteering time a year
• 👵🏽 Salary sacrifice, company enhanced pension scheme (10%)
• 🛟 4x life insurance: Life insurance at 4x your salary & group income protection
• 😋 Perkbox membership, giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• 🎂 An extra day’s holiday for your birthday
• 🏥 Medical, Dental, and Vision insurance plan options
• 👵🏽 401(k) with company match of 100% of the first 4%
• 🛟 Company-paid Long-Term Disability, and Life and AD&D insurance Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more
• 🏖️ 20 days annual vacation PTO and 11 Paid Holidays
• 🌍 Work from anywhere policy