Marketing Operations Coordinator

HomeSpec is looking for an organized, curious person to help us understand what happens to every marketing lead, from the first call or online inquiry through the appointment and sale. You do not need a marketing degree or years of marketing experience. We will train the right person on our systems and
processes.

Responsibilities

• Review recorded calls to assess lead quality and identify missed booking opportunities and cancellations.
• Track leads from Google Local Services, Angi, and other sources, matching inquiries to appointments and sales.
• Maintain spreadsheets and reports that show lead costs, outcomes, and marketing results.
• Investigate duplicate records, missing information, and questionable leads; submit vendor feedback or credit requests when appropriate.
• Follow daily and weekly checklists, identify useful patterns, and share findings with the team in clear, practical terms.
• Write short stories about completed jobs using approved project details and photos.

Qualifications

• Comfort working with spreadsheets, numbers, and detailed records.
• Clear writing skills and strong attention to detail.
• Ability to learn new systems, research answers, and solve problems independently.
• Reliable follow-through on recurring tasks without constant reminders.
• Ability to explain findings in plain language and work constructively with other teams.
• Experience in marketing operations, call-center quality review, sales support, CRM administration, bookkeeping, or data reporting is helpful but not required. Judgment, curiosity, and follow-through matter more than a particular degree.

How to Apply

Send your resume and a few sentences describing a time you solved a problem by investigating the details. Selected candidates will complete a practical online exercise using fictional lead data.

Offered compensation: $20/hr - $23/hr

Experience and License Requirements

• CRM Administration (optional)
• Marketing Operations (optional)